Wow, what a great vacation. I have spent a lot of time in Mexico (at all inclusive resorts and traveling through the country in an RV) and Cuba is definitely a different vacation spot in comparison.
WARNING: I read in several places to bring a non-US credit card in order to make purchases (excursions, cigars etc). Well, I took my HSBC Master Card assuming that it would work as it is Canadian. It didn’t! After spending $25 ($2 per minute to Canada) and giving all my information to the girl on the other end of the line I was told that HSBC will not authorize in Cuba as the country is too politicized! Of note: It doesn’t cost any more to make calls from the room than it does to buy calling cards and use the payphone in the lobby.
Flight:
We flew Air Canada Vacations and I have nothing to complain about except that whilst leaving Cuba the agent working the Air Canada counter insisted that we remove all liquid/gels from the carry-on luggage and place them in checked luggage (contrary to the new regulations).
Oh and when we arrived in Toronto at 1AM all of the Air Canada counters were closed as was the connector baggage counter, so we ended up humping our entire checked luggage around all night waiting for our 8AM flight to Edmonton. This also meant that we couldn’t go through security to the nicer lounge areas. Toronto airport is the largest and least busy airport I think that I have ever been in (plus there aren’t any smoking areas). This airport must be the "black hole" in Toronto's self described "centre of the universe."
Tryp Cayo Coco resort:
This is a beautiful facility. Upon arrival/check in we were quickly given a room upgrade to a 3rd floor ocean view in building 14 and a 4PM checkout time. Building 14 is the furthest away on the newer side but well worth the 3 minute walk to be distanced from any pool noise. Plus we had very close beach access and the smaller pool was fairly close for a quick swim on the way back from the disco at 2AM (no need to further explain that one, ehh).
The rooms were a decent size and quite modern, I did capture and flush a cockroach on the first night but didn't see any others the rest of the trip (I think that it may have come in on the luggage). I didn't tell my wife as that would likely have caused undue hassle.
The Beach:
My favourite part of the resort was the beach--we spent most every day there (even when we were hung over and for the 2 days we were sick--may as well be catching a tan rather than watching TBS in the room when one is under the weather). My only gripe about the beach was that they didn't employ any sort of sand cleaning machine nor did they rake up the seaweed with any sort of regularity. There is no reason that 30 guys with leaf rakes couldn't have made short work of that task at every dawn.
The beach isn't very wide, but the water is shallow for a long way out. The windsurfing was good as was the snorkeling (the reef is a ways out--we brought our own gear including real fins, rather than the "toy" fins that the resort provided). We also brought a couple of air mattress type contraptions called "Spring Floats" which are an oval mesh hammock with an inflatable perimeter/pillow and a fiberglass pole running the circumference to add shape. The thing allows you to float half submerged in the water and deflates/folds up into a compact disc shape that will easily fit in your luggage. They were about $20 each at Wal-Mart and very handy. Here is a link to a pic,
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We never really went into the main pool. It does have a swim up bar, but as my new friend Craig pointed out-- people sit there and drink all day but never get out and go to the bathroom...
Bars:
Pretty good selection of drinks. They had "Buccaneero Strong" and "Crystal" beers on tap. The Buccaneero Strong tasted like any of the high percentage budget beers in Canada--i.e. Wildcat Strong. The Crystal was closer to Molson Canadian. Properly set up beer taps were hit and miss... sometimes the beer was over carbonated, sometimes flat, sometimes just right. The 24hr bar frequently ran out of beer, then out of rum (albeit really late at night). Nothing like sitting around drunk, with a bunch of drunks, caning fruity drinks made with whiskey (yuck) at 7AM in the morning.
Food:
Uhmm, bring a suitcase full of snacks. Maybe even some Easy Mac. I am usually very adventurous when it comes to cuisine but am always wary of buffets. Luckily there are several grills in the buffet where a cook will grill food for you, in front of you. I had resigned myself to eating only at these stations as food safety and recycled food content from one meal to another and proper storage/refrigeration/heating of food was a concern for me. Well, none of these things are in your control when you eat at the a la carte restaurants. We had steak and lobster one night--I ate all the lobster as my wife doesn't like it. We both only ate a bite of the steak as it tasted funny (never will I take Alberta beef for granted as these steaks were only about 3/8 in. thick and the size of a cassette tape). The next day we were both sick (important, bring Imodium and Pepto Bismol pills). After that we both went off meat, so we got to know the Pasta guy in the buffet quite well, great kid. Make sure to tip him. On a side note; Cubans are not allowed to eat beef. It is all reserved for tourism and government officials. Therefore they haven’t any idea how to butcher nor cook beef. The pork was fine, as was the fish. I know that people always complain about the food at these places but if we hadn’t gotten sick I likely wouldn’t be complaining. I suppose food ratings are all experiential.
Any road, we rented a car one day and drove into town (Moron) to look for a supermarket or a convenience store in which to buy some food--no such luck. Bring some snacks in your luggage because if you get turned off the food you may starve (you can always keep your caloric intake up with beer though...).
The Staff:
All of the staff are very genuine and appreciative of your tourism dollar. We tipped a lot, probably a good $400-$500 over the 2 weeks. If you tipped the barkeep $1cuc every 2nd or 3rd or 4th trip to the bar you got excellent service. You often didn’t have to wait in line as when the barkeep saw you in the queue he’d tell you to go sit down and he’d bring you your drinks. Some people don’t tip much; some not at all. Smarten up! Last time I ate out at Boston Pizza I had a $50 tab and left a $10 tip—you have no tab here, and certainly no excuse to not tip the lunch waiter $1, the dinner waitress $1, the cook $1, and various bartenders $1 x10 over the course of the night (I left out breakfast because we rarely made it up in time so we really didn’t have the opportunity to tip them). This makes your vacation go so much smoother because all these people will remember you and go out of their way to ensure your good time. Plus, what I saved in cigarette and Tim Horton’s cost easily balanced out my tipping ($1.20/pack for cigs and all the coffee there comes from cappuccino machines and is excellent, except the coffee in the buffet which is awful cause it comes out of a big hot chocolate machine).
The Animation:
It may be that I have watched “Dirty Dancing” one too many times but I don’t have too much use for daytime activities offered by a resort. Therefore, I can’t comment on the fun quotient of the animation staff during the day. I can, however, offer my appreciation and awe at the dancing ability of the animation staff during their evening shows. These young people are fantastic and well worth watching. Even the nights where the entertainment consisted of audience participation (Mr. Cayo Coco, etc) there was lots of fun to be had. I somehow got hauled up onto stage 2X within the course of a few nights and much to my chagrin all of us “contestants” ended up shirtless (I inadvertently left my 6-pack and rippling biceps in Canada) but it was all fun.
The Country of Cuba:
Cayo Coco is an island joined by a manmade landbridge to the mainland. Cubans are not allowed to visit Cayo Coco unless they are resort employees—and then only for the day with their families (on their day off). In order to experience more culture we rented a car and drove to Moron. Luckily, on the way, we picked up a couple of hitchhiking resort employees from the Tryp. Without these navigators I would never have found my way through town. In addition to a duffle bag full of toothpaste and toothbrushes and soap and cream etc we also brought a dozen children’s backpacks to give away. Upon reaching our destination in town my wife went to the trunk of the renal car to get a few gifts for our hitchhiking friends. Immediately we were rushed by bystanders on the street asking for stuff. Within seconds half of it was gone. Now, I can’t blame these folk as their behaviour is out of necessity but it kind of soured us on the standard of living and the lack of basic needs that the people in Cuba have to endure.
We also took the day trip excursion to Trinidad on the other side of Cuba (250kms away). I’m glad that I didn’t drive and took the bus tour instead—driving conditions and roads are considerably worse than Mexico. Infact, I never thought that I would appreciate Edmonton’s frost heaved and potholed asphalt! Trinidad was interesting as it is an old sugar plantation based city from the 17th century. Everything felt arranged specifically for tourism though—not real Cuban culture.
Overall:
I did really enjoy myself in Cayo Coco. I would definitely come back as it seemed to be the nicest resort on the strip (we toured the Blau Colonial, the NH Krystal, the Sol Melia). My biggest gripes were the lack of grooming on the beach and the poor rendition of western food in the buffet. Both of these could be easily rectified, hiring some recent graduate chefs from community colleges or technical schools to serve as consultants would go a long way to solving the food issue.













