This place looks beautiful on the website but it's the opposite. The rooms have old chipped furniture. There's no water pressure at all in the bathroom shower and sink. Room service never changed the sheets of the beds. Room service never came by to clean up the room or make the bed. I and relatives stayed there for 4 days and were disgusted/disatified with the rooms and service. I would not recommend this.

The only thing this place has going for it is the bar with the ocean scene. But bar closes around 1030 or so, not good.

We stayed at Cielo Mar in Aguadilla, PR from Christmas eve until New year's. The view from our hotel room balcony was EXQUISITE. Mornings drinking coffee and reading on the balcony, evenings watching the sunset were amazing. There were many parties that holiday week, of course, but they never lasted too late and were able to sleep through them. The rooms were small and modest, clean, with AC, cable tv, free internet in rooms and wireless in lobby, and mini-fridge. The staff was VERY attentive and immediately helped with any problems we had. To me, the service and the view made up for any problems we had. If the staff goes out of its way to fix things, that counts for a lot. I hated the restaurant, but there are so many good restaurants that are easily found that it does't even matter. Go to El Meson for breakfast, have a very high qiality dinner at Molina's, eat lunch at Amanda's. Get limber (frozen desserts) at El Coqui Tipico, go horseback riding through TropicalTrailRides.com, see el pozo de Jacinto at Jobos beach, visit the plaza in Aguadilla, buy souvenirs at Sesto, visit the giant treehouse in Aguadilla, and you will have an exceptional vacation. We will definitely stay at Cielo Mar again and we are recommending to our friends. It is worth calling ahead and finding out about parties, construction going on when you will be traveling. This is the same with any hotel and will save you disappointment!.

My husband & I stayed at this establishment and would not recommend it . The halls were dirty, the music from the weekend parties were blasting and we could not sleep. The resturant was closed on Saturday even though we had the package deal. The staff made no effort to accomdate our needs. This place needs a great over haul.

Millie
Florida

My husband and I and our 2 kids stayed at Cielo Mar from August 15 - 20th. The hotel was clean and we stayed at the new building. We were told we could get the ocean view room but the day we arrived they were working on installin new A/C's, so they put us in the new building instead. The room was big and clean. Very large bathroom. We were really only in the room at night to sleep and take showers. They had a nice video game room, which the kids utilized. They had a nice pool, but we were never around in the day time to use it. Overall the hotel was nice and we would definitely stay there again because the price was right (approx $83 per night).