I do give the Bahia Marina a five star on location. The view from Phase-one rental is spectacular! I have been to Culebra many times and I do know what to expect there, but based upon the advertising that the Bahia Marina portrays I was somewhat disappointed.
The Bahia Marina appears to have many problems, they advertise three restaurants that are available, The dinner restaurant is the Dakity which is fine dining. The Dakity was never open during our week stay, It has very limited hours. Mainly Thursday Friday and Saturday only.
The second restaurant was called the Shipwreak Bar and Grill. It was represented to be an open- air with light fare for lunch and dinner. The Shipwreak however, was opened only from 6-9PM. As a result there was no food, or beverage service of any kind available prior to 6PM. In order to get a drink or food prior to 6PM one would be required to drive to Dewy where facilities are available, but limited. I have never been to a “resort” in season that had no food or beverage service for breakfast, lunch or early dinner.
The third little Bistro called the Cayo swim up bar is located in a second Phase which is where their second pool is located. In order to access this pool and bar one needs to hike down 50 steps or drive down to the lower parking lot. This is a very beautiful facility however, it has no service manned or self service. It appears to have been closed for months or never opened. Phase-Two also over looks a hillside with roosters, and no sea view. If your booking I would suggest staying at Phase-One.
Phase-One however has its own set of service problems beyond those previously mentioned. We saw no daily housekeeping service until our third day there and that was only after asking the front desk for towels and garbage removal. When housekeeping did show up to clean the room, they made the beds but never cleaned the bathroom or gave us towels. TV service with basic cable was not working for the first four days of our stay. Upon inquiry by us, no explanation or compensation was offered.
On the positive side, the grounds were impeccably maintained and the food at the restaurant, when it was open, was the best on the island. Overall this is a beautiful piece of property which is improperly staffed and managed. As a result service levels do not reach minimal tolerable levels. This situation would not be so bad, if alternative restaurants, bars and resorts were easily accessible.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I do not recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun