Have just returned from two weeks at the Raffles Resort on Canouan Island. Not sure where to begin so I'll start with the positives. The staff are lovely. Very helpful and smiling. The general manager, Gilbert was superb and really helped us regarding a few problems at the begining. The setting is beautiful with the most amazing golf course I've ever seen. From the 13th tee you can see a 360˚ view of the entire island and the islands in the distance. A fantastic kids club with excellent girls running it. Our children were perfectly happy just wandering in and out all day. My son would get the list of events for the day and decide which he'd like to do. For a few days we didn't see him from 9am to 5pm except for a bite to eat! They go turtle hunting, shell collecting, treasure hunting, play tennis, golf, basketball, volleyball, beach games, pool games and some eveinings (in high season) would go to bonfire night or watch a film till 9pm. Very safe enviroment and I wish all kids clubs were like that. It's also situated right next to the pool and the beach plus Jambus restaurant so very easy for the kids to come out and find you. On Godhals beach (which you reach by golf buggy) they had kayaks, hobie cats, windsurfing and a pedalo type thing for rent. They also had Godhals beach restaurant which served lovely food. We never visited the casino, I don't know why, but a spa treatment is highly recommended!
The sore points are more niggles than really huge problems. We felt that the bathrooms were dated and some of the fixtures were coming off, like cracked tiles and wobbly showers. In our bedroom (which we'd been upgraded to as the first villa really wasn't suitable for young children) none of the sockets worked. I mentioned this a couple of times but nothing came of it. Didn't really bother me as I didn't want to watch the tv or play the music but someone might! Also we ran out of sun lotion really quickly. The hotel is on the atlantic side of the island so has the huge trade winds blowing constantly. Lovely as it never gets sweaty hot, but VERY dangerous mixed with the sun! The whole family got burnt one way or another on the first day after only two hours in the sun with factor 40 on....and we're used to the sun! I wanted to buy more lotion but couldn't get any in the boutique. I even went into town but didn't have much luck. The town is tiny and the inhabitants have to go to St Vincent to do their shopping. I ended up buying a fancy tube of factor 25 in the spa at a cost of £25!! EEK. What we didn't know was buy the beaches in the little huts they have complimentary factor 30 you can slap on. No one told us and we only found out with two days of the holiday to go. Not good enough, they really should stock some basics. The worse thing of all though, was the general cost of everything. Unbelievable prices for eating. As there's no way of going to eat anywhere else then you're stuck. Even the kids meals were sky high cost wise. Our room bill came to £2500 for two weeks!!! An American family we met had a bill of $18000.00!!
Overall not what we expected for a 5 star hotel with the Raffles name attached. We won't be going back, not because of the staff which are some of the nicest I've met in the Caribbean, but because it's not worth the money you have to pay.
Maybe somewhere to visit for a few days before moving on to another island. Beware of trying to get internal flights off the island though....tricky stuff!!!!!








