Very nice hotel. Clean rooms. Great breakfast, lots of food to choose from. Very friendly staff. Best hotel in Roanoke.

I travel lots - this was a typical HI Express. No mold or any nasty stuff. Good location near downtown area where you can eat at non-chain restaurants!

For the price, 100 a night, I was very disappointed. Do a lot of travelling and this hotel was not worth the money. This hotel was booked primarily for the pool and the pictures of what appeared to be clean, if not fancy, rooms. I opted for the King Leisure room, since I thought it would be nice to have a couch (listed in the room description).

First disappointment: no couch.

Second disapointment: pool hours. The pool was open from 10am until 9pm. One of the two mornings I stayed, it opened late (11:00). Bummer hours to get in some early morning or evening swims. Seems the pool is only open when hotel guests are not at the hotel. With the pool area closed and having a morning to kill, I decided to go sit outside for a bit, but alas, not even a bench or a chair to sit on. Spent my time kicking it curbside, doing the NYT crossword at ground level.

Third disappointment: room quality. There was a hole that had been burned into the bedspread, the carpets were filthy, and I made the mistake of looking at the showerhead when I was getting clean one morning.... mold, mold, and that's right, more mold.

On the plus side, although the hotel is not located in the finest part of town, it is very convenient to both downtown Roanoke and the Civic center and the staff was friendly enough.

If I knew what I was getting for my money, I would have stayed elsewhere. I could have handled 50-60 for the room and had no complaints, as my expectations would have been lower.