July 18-20, 2008
I stayed just recently at The Diplomat Inn Oceanfront at Virginia Beach Virginia. We just went down for the weekend. We arrived, one room was ready-the other was not. That was fine, our rooms were ajoining so we all unloaded into the one room.
We went to the beach was gone maybe 2 hours returned other room was ready we sat down got unpacked. I first checked the bed one was clean and the other had been made, and was full of sand. called down they came removed sheets put clean ones on (the lady said the bed that was dirty was made up so she did not check it nor did she change the sheets, what person is going to sleep in a bed and then make it up back the exact way it should be before they leave?)
So I let that go then we went to get showers before going out for dinner- I had a glob of hair in my shower at the drain!!!! Was not cleaned at all there was no way! I called again, the lady said that girl had complaints already and she would have someone come up to clean the tub. In my parents room which was the kitchen one- the counter was not wiped nor was the microwave or the toaster, and the coffee pot was not washed out, there was a glob of cheese pizza on the carpet. Also beware you stay in room number 21 the people on the other side (in room #22) can unlock the ajoining room with out you even knowing it!
They are not doing upgrades due to the hotel next to them buying them out, which is not good service at all! They are just trying to get the last couple dollars in this year and that's all they care about. I was not offered any type of free stay, discount or anything due to what I had to deal with.
I am glad the girl worked that day because they paid her to do nothing. She was still there the following day. I believe if someone has this many complaints you think wouldn't have a job. No other hotel would have treated customers like this.
So my advice SPEND THAT EXTRA MONEY STAY SOMEWHERE NICER. email me any questions-mayjustus4@wmconnect.com (say about hotel)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.