A few weeks back we stayed at the Courtyard by Marriott in Virginia Beach, and since I relied on the reviews here at Trip Advisor to assist me in picking my hotel I figured it was only fair that I post a review to assist others in making there decision. Overall I (we as I traveled with my wife and two children) found the Courtyard to be a very very nice hotel. The rooms were large, comfortable and clean. The view was SPECTACULAR, the beach was wonderful and outdoor pool was great. Overall I would stay here again, no question about it.
That said there were some things that were less than wonderful. Take to heart the notices and complaints about the elevator service, it STINKS. I was unforunate in that I recieved a room on the 11th floor, it would take up to 10 minutes to get an elevator! It was downright maddening. Check-in was a nightmare, and once again as the reviews bear out , there was a severe lack of luggage carts to shuttle your bags to and from your room. There is even a larger lack of assistance from the hotel staff who did virtually nothing to assist visitors in finding carts and getting settled. Combining the lack of frequent elevators with carrying your luggage from your car up to your room via multiple trips and you begin to understand why I call check-in a nightmare. Thankfully it was easier during checkout but that was only due to the fact that we started shuttling bags down to the car the day before thus making a one trip checkout possible.
Other minor complaints consist of the cleanliness of the outdoor pool which was perfect and wonderful on some days and not quite as appealing on others as there seemed to be a filtration problem that was less than appealing. I also felt that the resturant was a bit lacking, not horrible (if you stay away from the buffet breakfast which is just a rip-off) but not great either. We found that the hotel staff while generally friendly was rather hit or miss when it came to service. Twice we asked for restruraunt recommendations, the first time we were handed a map of the area and told here are the resturaunts, the second time we were given a bunch of great recommendations and directions to boot. Like I said hit or miss, but not too bad overall.
On a final note we will most likely will stay at the Courtyard on our future trips to Virginia Beach. We would also recommend it to others as we enjoyed our trip and found our complaints rather small.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park