We stayed here two nights while visiting Colonial Williamsburg... The hotel staff while we were there, was pleasant and attentive. We had a problem the first night, the toilet bowl was constantly running after a flush. After telling the front desk via phone, a maintenance person was up to our room within 10 minutes and corrected the situation. He was friendly and fast... In and Out. Our second night, another problem with the toilet... and since the hotel was unable to resolve the toilet problem immediately, they relocated us to the unoccupied room next door. We were satisfied with the remedy, since it was late and didnt want to wait up for a repair person.
Our beds were comfortable and clean as was the room. There was no smell in either of our rooms. The rooms were large enough for a family of four and lots of luggage. The bathrooms could stand some updating and the exhaust fan was inoperable in both rooms. The coffee pot in our first room leaked coffee all over the counter when we tried to make a pot (luckily we were nearby to catch it before it ran onto the floor) Breakfast was plentiful and enough to satisfy us in the morning before heading out.
We used the pool the second night and it was refreshing, warm and clean. Toasty warm, clean towels were available throughout the night as well.










