A group of 8 of us went to this restaurant because my sister-in-law went last year and thought it was very good. She felt awful after the experience we had because it was quite the opposite. After sitting at the table for 20 minutes, we finally had a waitress approach our table and take our drink and appetizer orders. The waitress disappeared and we didn't get our drinks until 1/2 hour later. While we were waiting, two ladies sitting next to us started talking to us and told us we will probably be waiting awhile because their service was terrible. They waited so long to get their bill they finally gave up and just left cash on the table.

Finally, we got our appetizers. We ordered spinach artichoke dip which was revolting. It looked like a bowl of pureed green soup. We asked the waitress what was wrong with it and if it always looked like that. She blankly repeated "its spinach artichoke dip, its spinach artichoke dip". She was not apologitic and did not offer a refund at all - even though it was left untouched. From our table, the pork chops and clam chowder seemed to be the best options. Actually, the kids meal of chicken nuggets didn't seem bad either. However, the danish ribs were dry and the filet mignon was not cooked properly. Also, the spanakopita and crab cakes were disappointing both served with the same oily pink pepper pesto sauce.

Our waitress consitently seemed to have a disappearing act. Everything seemed to take very long. Even getting our bill was an ordeal. I do not plan on ever going to this restaurant again.

Noticed a bad review from a diner in Nov. 2007. We love this restaurant: food is an excellent value and we have had a GREAT waiter (Keith). We were in Williamsburg in Dec 2006 for a two week stay and enjoyed the Black Angus so much that we have 4 dinners there! Please give them a try, I don't believe you'll be dissapointed in the least. Going back for Christmas this year and have already made reservations. Enjoy!

As a resident of Williamsburg, I highly recommend Black Angus Grille. I have enjoyed every item I have ordered. The dinners have all been very flavorful and satisfying. Their portions are generous. Most of the time I don't have room for dessert. But, I do enjoy there desserts as well. They have a unique Bourbon Pecan pie thats excellent. You will also find there waiting staff courteous and attentive. All in all a fine dining experience.

We live within 50 miles of Williamsburg, visit often, and feel pretty familiar with the restaurants in the area. We have previously dined at this location under the name of Prime Rib House. My wife did some research and read about the great culinary chef, etc (on their web site of course). and decided to make a reservation for a very special 24th wedding anniversary. On 11/09/2007 we patronized the Black Angus Grille. From the start we should have known better. She used the on-line reservation feature and never received a confirmation. After several days she phoned the reservation line direct, followed the procedures, never was able to speak in person with anyone, and still did not get a return phone call for confirmation. When we arrived we were provided a table near a fireplace but not a cozy, intimate setting as she had requested. We were sat adjacent to a table of four (approx. two feet away), A couple came in after us and were seated at a much more desirable table. As many of the other reviewers have commented, I too found it odd that the restaurant seemed quite empty for a Friday night at 7:30pm. We sat for quite a few minutes then a waiter came and asked if we would like something to drink. We were not sure at that point and asked that he give us a few minutes. A few minutes later a waitress came to our table and asked the same. We said that we already had a waiter and she stated that they were working together. This waitress seemed new and very uneducated with regard to the restaurant, menu, and how to be a waitress! Unfortunately, we never saw the original waiter again even though he waited on other tables near ours. At no time were any specials discussed, etc. by this waitress but we did overhear the aforementioned waiter explain menu items, specials, and the differing cuts of prime rib to another customer ~ after we had ordered of course. Our waitress took our order and we waited nearly a half hour for salad and bread. Both of us had run out of water and wine by the time our salad arrived. We asked for more water and wine and she asked if we would like ground pepper, to which we both said yes, then she disappeared. About 10 minutes later I found the pepper grinder setting on a shelf 3 feet behind me and did it myself. The salads were small and fair, mine with a large "glob" of dressing in the center and I ordered a Caesar? She finally returned with our drinks and said, oh, did anybody bring you the pepper. I told her I had taken care of it myself. We ordered prime rib. My wife the small cut mine the largest cut. Both of use ordered rare cuts. We were not given a choice of sides, cuts or condiments. The steaks arrive some time later. The cuts were ok but both were not as tender or juicy as expected. The steaks were placed in a dish/bowl type platter with about a quarter inch of juice in the bottom, a small helping of vegetables and one small, overcooked, halved red potato. I'm talking about the size of a large lemon or lime. Both steaks were covered in chewy pieces of rosemary, lacked flavor, and both were barely warm at best. Nothing was ever mentioned as to how our meal was but the waitress said, and I kid you not, you fellas want another round of wine. A round of wine, is this place a beer joint? The waitress did not return for the entire balance of our meal, we are not complainers; we had already been there for quite some time, so we went ahead and consumed the food. I realize that the manger rebuttals here all put the impetus on the consumer if they do not complain or speak up. I do not agree with that philosophy and feel the customer is always right and should not have to run down people to complain. After all, where was the manger during our visit and where do the wait staffs disappear to during the visit? We were quite disappointed, especially in lieu of the tab of $79.27 for two adults.