I just returned from a 5-day stay. I've stayed at numerous hotels in the Kennewick area and found this one adequate. I chose this hotel for its location--adjacent to the mall, and for the complimentary shuttle to and from the airport (this feature saved me at least $50 in cab fare). Good stuff: the room was comfortable, clean and quiet. Everything worked. The shuttle driver and maids were super friendly and helpful. Not-so-good stuff: some of the front desk and restaurant staff weren't friendly. There is no elevator. If you are non-ambulatory, you need to request a room on the first floor. Be advised that second-floor rooms are reached by steep staircases. If help was available to get my suitcase from the front desk to my second-floor room, it was not offered.

This hotel was awful. The TV was completely outdated and had white lines and a humming noise on it. We tried to watch 3 different movies and had to cancel them all because of the disturbance on the TV. The room service was 40 minutes late and the food was cold when we received it. The outlets didn't work well, therefore the lights kept flickering on and off during our stay and we had to move the refridgerator and restart it in order for it to work. The employees acted like we were an annoyance when we brought up these issues to them. Don't EVER stay at this hotel.

We stayed one night at this hotel while passing through. Had booked through priceline therefore it was good value. Older hotel complex with nice but smaller pool area. Rooms have all been renovated and bathroom has granite countertops etc. Comfortable bed. AC is old and very noisy but necessary during our stay as it was 106 degree outside. There was a fridge and MW in room which was great. All rooms were non smoking which was another nice touch. So as stated a perfectly adequate hotel for a short stay and good value through Priceline.

When I rate a hotel, I look for clean, comfortable temperature and comfortable beds. I found all of this and more and Kennewick's Red Lion Inn. They even put a small refrigerator and microwave in the room, but so artfully hidden in the decor that the feel of the room was "expensive".

Thank you for a great 4-day stay!