It's interesting reading other people's reviews. We are going next month and this will be our 7th time in the last 6 years coming here. (I'll be 7 months pregnant and am choosing to go here because it is so lovely and relaxing.) We bought in as owners back when it was still EVR. I will tell you that there has been a slight change in service since it is no longer owned by EVR...it went from fantastic to good. Other than that, I just love this place. We have stayed at the resort on Maui and have spent time on every other island as well.

If you are looking for a 5 star resort, well no, this isn't one. (Uh, by the way there are only about 40 5 star resorts in the entire country.) This is a quiet, clean, well-run, family-friendly establishment. The Hyatt is right next door and offers all the ammenities of a major resort, you can walk there in a few minutes and have all the "5 star" ammenities you feel you need. They just redid all of the rooms last year, so the furnishings and window treatments are all brand new. The rooms are very large compared to other places I have stayed averaging 1200-1400 square feet for the two bedroom. I love the adult spa and the pool. The pool is a shallow beachy lagoon style pool. When I want to go swimming I just go down the street to Poipu beach. Why smim in the pool with the warm ocean is right there?? I stayed at EVR Maui which has a much larger pool, and never set foot in it...just went straight for the ocean.
The only time we had a problem with noise was two years ago. We had a rowdy couple next to us partying at night-we called the front desk and they handled the problem asap. Also, to the review that talks about noisy parking lot. As anyone who really knows Kauai can attest, this island "shut's down" early. It gets very quiet after dark-the opposite of Oahu. It is NOT noisy-quite the opposite. And I'm sorry to offend any smokers out there but AMEN to the non-smoking rule. If you live in California you should be used to this. I want to sit on my Lanai and breathe in the ocean air...not my neighbor's cigarette smoke.

I have been all over the world and to every island and Kauai is my personal favorite. (By the way, we stayed at the Marriott once down the road and our foom faced the parking lot and we couldn't even hear the ocean...not good.)

It obviously makes a difference what type of room you get. We've been there enough now that we know where the best areas are. We have ocean front reserved next month and are thrilled.

Enjoy your stay =)

My wife and I are vacation owners at The Point and it was a great decision to get into this property. If you like Hawaii, especially Kauai, this is one of the nicest places on the island. We looked at all the vacation properties in Kauai in 2005 and while many had nice rooms, the Point had great rooms, views, and the grounds are spectacular.

We have been back several times and each trip has been wonderful. Last trip we have a room right near the ocean, so it was a walk from the lobby. The bell desk took all our luggage and groceries to the room. By the time we had parked and walked to the room (wondering through the property), the bellman had our items in our condominium and had put most of the groceries away for us.

The entire staff at The Point is marvelous and I would recommend this location to anyone.

Our first impression of the Point -- the grounds are well kept. The koi ponds and waterfalls are pretty and relaxing. However, once you enter the suite, it was a different story. This is not a 5-star timeshare. At best, it is a 3-star. Our suite smelled like it was clean, but a quick glance under the beds in the guest suite proved not to be so. The white plastic lining on the drapes in the guest suite were filthy! The windows looked like they had been cleaned years ago. The bath tub in the main suite was brown with use. It's the little details that often go a long way and also make a 3 or 4 star into a 5 star experience. The details are definitely lacking at the Point. The kitchen is not well stocked for a family of four, so if your idea is to cook and save money on meals out, good luck. There were cracked tiles most places I looked, inside and out of the suite. The bath towels were either threadbare or stained. The sheets and pillows were substandard (lumpy, uncomfortable pillows and sheets that didn't quite fit the beds). On a positive note, the suite is a good size and being on the top floor in building three, we did not have noise above us. It was pretty busy while we were there, and parking close to the unit was not always available, but that was a minor concern. The front desk staff were just OK. Nothing special. We were asked three times if we wanted to do the timeshare presentation and we declined. The Point pales in comparison to the amenities and service at the EVR in Maui. Kauai is a beautiful island with lots to do and see. I would recommend the ziplining at Princeville Ranch. I would also recommend the north shore beaches, but get there early for parking. Pomodoro restaurant is worth a visit. Keoki's Paradise was also good. You may get sticker shock from some restaurants -- it's definitely expensive to eat out. I would recommend buying the Ultimate Guide to Kaui, which has choices for all budgets and is also a good guide to the island in general. A must is a drive up through Waimea canyon. Also, if you have a 4WD vehicle, try and get out to Polihale beach, which is sheer beauty. I would go back to Kauai, but I would not stay at the Point again.

This was my first time to Kauai, and it was a beautiful place and I would definitely go back again. However, I would not stay at this resort again - please note I am a club owner but there are no special preferences given to those who are club owners (have shares through Diamond Resorts). Although it has beautiful grounds, their customer service needs major help. 1. The room was dusty and not well cleaned. 2. The pillows were lumpy and when we asked for more, we ended up with two more lumpy pillows. 3. There were twin beds in the 2nd room and we traveled with another couple who had to push the beds together. They said housekeeping would do it, but they never did. 4. We requested a room with a partial view but we had to stick our heads out the deck to see the view - bad advertising. 5. We asked for late check-out and I had to talk to 4 different people before the manager who didn't show up until 10 in the morning told us that we could have a late check by 30 minutes (check out 11 am so they let us check out at 11:30) -- and I was only asking for 1 PM, which is standard at every other place I've been to. 6. We went through the resort tour and spoke with a nice man who was extremely helpful (since he knew I was already a club owner he didn't push it -- the only thing he could try to sell was for me to buy more points & own both Lake Tahoe & Kauai), but my friends ended up with someone who was extremely rude to them, so it just depends on who you get. I don't think I would have used up so many points to stay here. My condo at Lake Tahoe has much better customer service, but I haven't been there since Diamond Resorts took over, so who knows....