[I highly recommend getting through this review - it's true, quite informative, and entertaining.]
Quite literally a nightmare, this title I chose is appropriate - we actually did have unusual nightmares there - probably because of the angry old man's energy permeating the property. Seven and ten years - that's how long my fiancee' and I respectively have resided on Maui, and never have either one of us been so disrespected by anyone on this island. She gets her one week off and decides to stay on our beautiful and expensive island, instead of traveling to another place. Good idea, but I should have checked the previous review before committing to this dump.
I'll start from the beginning and try to stay brief, though I could continue complaining about this place for quite a while. First, we arrive, and the "Office" sign at the bottom of the driveway is misleading because you have to go to the top of the driveway to the owners' house, where the old man stood doing work in his driveway. He might as well have put a shotgun to our heads when he asked (without even a wave or hello and a suspicious sneer) if we had a reservation. We smiled big and said yes, looking at each other with a look saying "well, this should be interesting". Inside stood the one potential redeeming quality of the place, which at first made it seem hopeful, yet in hindsight was actually just the "good cop" - the old lady. She was sweet and helpful, which later wound up being way overshadowed by his complete rudeness and disrespect. She actually gave us a break on the price (kamaaina [Maui resident] rate), fruit, and directions to several local places to go. Seemed like a potentially positive experience at this point. (By the way, if you want her to actually do what she said and bring fresh towels and empty the trash, you better not sleep late. That was her excuse when we were leaving. Also, hope you need exfoliation on your whole body because they are obviously too cheap to use a dryer and the towels are old and like sandpaper). So, we get in the room and almost immediately felt the oncoming scene out of a National Lampoon movie. Be careful sitting on the "couches", or more like wood boxes with shallow cushions. We both have compressed disks in our necks from sitting down too fast onto a hard surface. There's a coffee maker from 1971, which if you're daring enough, probably does actually work. The 2 cooking pots supplied actually have lids that fit and are as well operational, so long as you don't mind aluminum poisoning.
The nice old lady didn't warn us on the phone that there was construction happening right next door starting at the crack of dawn, nor that we should bring our own towels and go to the laundromat if we want clean sheets (we didn't, but would have had to had we stayed longer - yeah, right.) These things are what offset her good cop role for me. So after three horrible nights' sleep on a hard bed with power tools for an alarm clock, the morning we're leaving comes. She knocks on the door at 10:28 a.m. warning me that her husband will "scold" us if we're not out by 10:45 a.m., which came quickly, and regardless of our effort to be out by 11 a.m. (ever heard of a grace period?), which we would have been anyway, at 10:45 sharp - a knock on the door. The old man comes barging in with a broom and 2 granddaughters and starts throwing our belongings out of his way with a vigor as he proceeds to clean. We were quite literally being physically pushed out the door by this 5'3" half-deaf, angry old man. He hit my foot about 4 times with the broom as I was standing right outside the front door picking up my stuff, which is when I finally broke my silence and gave him a friendly warning saying that was my limit - "don't start hitting me, old man!" So today, my fiancee` and I are starting to get along again after our rude awakening yesterday morning. If you are masochistic, this is the place for you.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure