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Hotel Hana-Maui and Honua Spa: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 165 reviews
165 Reviews
5.0 of 5 stars
122
4.0 of 5 stars
21
3.0 of 5 stars
6
2.0 of 5 stars
11
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 4 hotels in Hana
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 70
Description: Exclusive Resort situated on 66 landscaped acres on east coast, part of 4700-acre Hana Ranch. This description is based on information provided by the hotel.
Address:
PO Box 9
Hana, Maui, HI 96713
Check Rates: $714 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hotel Hana-Maui and Honua Spa

( 8-12 of 165 )
“An Island Paradise”

Hotel Hana-Maui and Honua Spa

5 of 5 stars
Chicago, IL
May 4, 2008
1/1 found this review helpful

We just returned from two wonderfully relaxing nights at the Hotel Hana Maui. After spending six nights at Ka'anapali with its "Disney World" atmosphere, we were a bit apprehensive that the Road to Hana would lead us to Dullsville. We couldn't have been more wrong!

We managed to miss the throngs of daytrippers and tour buses by starting the drive later in the day. We passed Kahului just after 12 noon on a Wednesday and arrived at the hotel right at 3pm (this included a lunch break on the road, at a state wayside point that counted a menagerie of chickens and feral cats as inhabitants - quite amusing!!!). As such, we found ourselves alone on the road for much of the drive, which made it more enjoyable. That being said, we did not stop to see any of the sights along the road, given we had a convertible and our luggage was visible in the back seat.

Upon arriving at the hotel, we were greeting with sweet-smelling leis, a glass of cold juice, and chilled lemon-scented towels - quite refreshing after the long drive. We were taken to our sea-ranch cottage via golf cart, and then discovered that there was a parking lot within a few feet of our cottage. Quite convenient!

The cottage was lovely! It was *very* clean, bright, and breezy with a spectacular view of the ocean. We were given a welcome basket with a mango, banana bread, dried fruits, nuts, and chocolate macadamia nut candy. There was also a refrigerator stocked with water, Diet Coke, and Coke (complementary). We spent our first hour out on our private deck, enjoying the view and having some refreshments. As the previous poster mentioned, there was a can of Raid in the closet. However, we never saw any bugs in our cottage. Ah well - better to be prepared, I suppose? It is a tropical location, after all. We didn't experience any problems (we did have a bug problem at our resort in Ka'anapali, however!!!).

That night we ate at the Hana Ranch Restaurant, which was a five-ten minute walk through the hotel grounds and down the road. A relaxed place, the menu didn't have a lot of options; however the food was good and not as pricey as the hotel's main restaurant. We enjoyed looking out at the ocean and listening to some live music.

The next day, I took advantage of the complementary morning yoga class (with Laney - who was a great teacher), while my husband put on his running shoes for the trek up to Fagan's Cross (visible from the resort, as it is 30 ft. tall and perched on a high hill). He reports that the run was very challenging - a great option for runners who wish to continue training while on vacation.

Our room rate included daily breakfast at the hotel's main restaurant. We were allowed to pick one entree, as well as one fruit-based "side", such as freshly squeezed juice, a smoothie, etc. A nice touch, as I was prepared for the typical "continental" fare normally reserved for "included daily breakfasts" at other places I've stayed. The service at the restaurant was relaxed, but I wouldn't call it slow.

We ordered a picnic lunch to be delivered to us at Hamoa Beach later in the afternoon. This was pricey ($40 for two). Each box lunch included a large sandwich or wrap, two cookies, fresh fruit salad, and a bag of chips. Honestly, had we split a wrap and the salad, each had a cookie, and shared the bag of chips, it would have been more than enough for us and would have only cost $20! Before going to Hamoa Beach, we walked over to a red sand beach and a black sand beach for some photo opportunities.

Hamoa Beach was fantastic - it was exactly how I imagined a Hawaiian Beach would be. There is complementary shuttle service to the beach - or, you can drive there (I also heard there is a walking trail to it). There was a beach attendant who gave us fair warning regarding the tide and roughness of the surf that day. It was nice to have beach chairs, towels, and umbrellas waiting for us, free of charge (as compared with the exorbitant $40/day charge at our Ka'anapali resort for beach chairs with an umbrella!). We spent a few hours at the beach, playing in the ocean, eating our delicious box lunches (delivered as promised), and people watching.

Afterwards, we returned to the hotel and relaxed by the Wellness Pool. The pool bar had a nice selection of snacks and drinks (which were not watered down, like our other resort's drinks). We were also offered complementary chilled bottles of water.

Although we did not book any spa services, we did take advantage of the sauna/cold plunge pool experience. One saunas for a few minutes, then plunges into a cold pool for a minute and repeats. My goodness, the cold plunge was.... COLDDDD! However, it was fun and felt really nice after the initial shock wears off! :-) We spent a few hours reading in the spa's garden, which was beautifully landscaped and very serene. Although we tried the beautiful lava rock hot tub, the temperature was a bit too hot for our day-old sunburned legs to take.

We were invited to partake in a pupu/cocktail reception at the Plantation House; this was fun and we met the hotel's General Manager, who just took the helm two months ago (former Hyatt with 30 years of hotel experience). Sounds like he will do a lot of good for this place, which seems to have suffered from inconsistent service in years past.

We enjoyed the tasting dinner at the hotel's main restaurant in the evening. It was very, very expensive ($300). The food was flavorful and the wine pairings were spot on, but I am not sure I would say it was worth what we paid. Given that it was our last night, we thought we'd splurge... but I wouldn't do it again. Next time, we'll likely eat our meals at the less expensive Paniolo Bar.

Overall, we enjoyed staying here immensely and plan to return. We simply adored our cottage and with only 1.5 days at the resort, we didn't take advantage of the 3-hole golf, the bikes, the full suite of spa services, the workout room, the hammocks, the horseback excursions, the croquet, or any of the nearby sights (O'heo Gulch, Venus Pool, etc.). Next time, we plan to stay at least 3 full days, so that we can relax as well as have enough time to do all of the things that are available.

You will not find a bunch of things to do in Hana - that much is true. However, if you enjoy the outdoors, there are plenty of athletic choices as well as relaxing sightseeing that can be done, which is where we found most of Hana's charm. We can't wait to return!

  • This TripAdvisor Member:
    • Liked — Beautiful cottage with ocean view, landscaping, complementary amenities, relaxation potential, yoga
    • Disliked — Pricey food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
basianov's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: February 02, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $714 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Amazing Honeymoon Location”

Hotel Hana-Maui and Honua Spa

5 of 5 stars
New York City, New York
May 4, 2008
1/1 found this review helpful

So, on our second stop on the Hawaii honeymoon, we flew to Maui and drove to Hana (roughly 3 hours on the very scenic Hana Highway).

What an amazing place this was. I'm sorry we only stayed there two nights.

The staff is incredible. They all come from the town of Hana and most grew up there and continue to live in what most will consider one of the most remote places possible in the US. It's gorgeous and peaceful, if quiet.

First, when we checked in, they took us and our luggage by golf cart to our room, with a tour of the grounds. Gorgeous.

When we got to our room, and we were upgraded to a deluxe oceanview cottage, there was a bottle of champagne in the fridge with a note welcoming us and thanking us for choosing them for our honeymoon. Classy. By the way, the fridge was stocked with complimentary water/soda/juice and there was snacks (including banana bread and fruit) in the kitchen. What was a first for me, was that the coffee in the room is whole bean, and they provide a grinder.

They have tennis courts, two pools (the infinity pool has the bar) and an adequate gym (with the best view ever). None of the rooms have tvs or radios, which is fine, as the sound of the waves crashing (we left the big door open all night) knocked us out each night.

The only downside is the bugs. You're smack in the middle of nature, so they're to be expected. While the condition of the grounds is top-notch, the screens in our unit (like other reviews) needed repair and contributed to the problem. We even saw a lizard running around the walls a couple of times. When we called to complain about the bugs and lizard, they told us that the lizard is helpful, he eats the bugs. But they did come on down and spray when we were at dinner the first night.

Recommendation - the food in the main restaurant is pretty darn good, but I'd recommend skipping the Ranch for dinner. It's a small menu and not very good.

The spa is probably the most expensive spa I've every been to, and Cynthia gave the most amazing Thai massage - so it was worth it.

The hotel maintains the Honua Beach nearby - so there are chairs, towels and decent bathrooms there for hotel guest. It's a gorgeous beach with the finest black and white sand.

Overall, we loved the place and the staff was top notch. The setting is perfect for a romantic getaway and we're already thinking about how soon we can plan another trip back. It's a truly special place. We were sorry to leave.

  • This TripAdvisor Member:
    • Liked — Scenery and staff
    • Disliked — bugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MattNY's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 35-49
Member since: April 17, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $714 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“There Will Be Bugs!”

Hotel Hana-Maui and Honua Spa

Apr 24, 2008
2/4 found this review helpful

Here's the deal with the hotel: It's remote. It's quiet. It has beautiful views. The rooms are nice and clean. HOWEVER, you are in the tropics, and there are bugs. Not just ants! Mini-cockroaches and larger cockroaches. If you can deal with this, then you will enjoy yourself. I really liked the place, but could not deal with the bugs. They were mainly in the bathroom and near the frig. Needless to say, I didn't sleep very well.

On the positive side: The food at the hotel is great. The lounge area was so much fun. The views are breathtaking. The service was friendly.

  • This TripAdvisor Member:
    • Liked — Views, food and quietness
    • Disliked — Bugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeepingEmHonest's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: April 24, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $714 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not Really Four Star”

Hotel Hana-Maui and Honua Spa

Apr 21, 2008
2/4 found this review helpful

We stayed at the Hotel Hana for three nights during our honeymoon. I don't quite understand the other reviews, except to say that there are amazing views and the property is well-manicured. This place is like a fancy summer camp, but not that fancy. The rooms are infested with bugs. They actually give you a can of Raid in the closet. The rooms are sparse and are not air conditioned (our room was hot the first night). Our room had fixtures encrusted with dirt, damaged bathroom tiles, loud pipes, peeling paint on the lanai, and was very dark even with all of the lights on. The wood shutters had a faint mildew smell. The staff is not overly friendly or helpful, for the most part. They did not seem responsive to our concerns. We chose this hotel because it was supposed to be quiet and peaceful, but many of the rooms are right next to the Hana community center, which was filled with screaming children and loud music. It is worth spending at least a night in Hana because the near-by sights are great, but I would recommend checking out another inn or resort. The Hotel Hana Maui is overpriced and over-hyped.

  • This TripAdvisor Member:
    • Liked — The location
    • Disliked — The rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrqntTrvlr1's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: April 21, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $714 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Just Perfect”

Hotel Hana-Maui and Honua Spa

5 of 5 stars
Rancho Santa Margarita, California
Apr 19, 2008
1/1 found this review helpful

We were looking for a couple of days of peaceful solitude and found it at the Hotel Hana. No TV and no radio in rooms. One rarely encounters other guests. Super helpful and friendly staff. Very good restaurant. Perfect location. Clean and spacious rooms. Well worth the long winding drive!

  • This TripAdvisor Member:
    • Liked — Location, spa, staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California3's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: February 03, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers
I do not recommend this hotel for:
Young singles, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $714 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hotel Hana-Maui and Honua Spa

( 8-12 of 165 )
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Hotel Hana-Maui and Honua Spa Address

PO Box 9, Hana, Maui, HI 96713