Our entire family of 12, 6 adults and 6 kids(ages 11-19) eagerly awaited our 7 day vacation in Maui!!! We booked through Maui Holidays and Glen raved about the Hale Mahina. We were never warned that the property managers at the resort, DID NOT WANT CHILDREN THERE!!! From the moment we arrived, we were harassed and told to be quiet. Even when we were just enjoying dinner on the Lanai and the children were inside watching TV! We were threatened with eviction, unjustly accused of using foul language, and constantly felt we were walking on egg shells.
I later learned from another employee of Chasen Rainbows, that similar things had happened and she did not recommend the resort to anyone with children. If our party had been all adults, we likely would have had a wonderful time but the property managers made the week a nightmare for our 6 lovely granddaughters - all of whom are VERY well behaved and have NEVER caused a problem! The adults, have rented condos in Oceanside Ca for over 8 years and have never once had a complaint on their behavior!!
When push came to shove - our travel agent did not support us with our problem with the property manager, although he was the first to say that the property managers "had it in for us before we arrived!"
Our advice - if you are a family -NEVER think about staying at the Hale Mahina!! Also, the Aloha spirit that we knew in Maui in 1988 is DEAD. The residents no longer are friendly nor care about the tourists.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun