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Kaanapali Ocean Inn: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 8 reviews
8 Reviews
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#30 of 30 hotels in Lahaina
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  • Rooms: 59
Address:
2780 Kekaa Drive
Lahaina, Maui, HI
Check Rates: $135 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Kaanapali Ocean Inn

( 6-8 of 8 )
“Worst Hotel Stay Ever”

Kaanapali Ocean Inn

1 of 5 stars
Leesburg, VA
Jun 18, 2007
2/4 found this review helpful

We were extremely dissapointed with this hotel. Here's the worst of it: there were cockroaches in the rooms, the ceiling was shedding dust/debris, the shower was moldy and the shower head was about 4ft off the ground. Also, the sheets were very scratchy.

I should qualify this review by mentioning we stayed at the garden terrace (2 story structure), not the tower -- I have no idea if the tower is any better.

We complained to Hotwire since this hotel was at the time considered 4-star, according to their ratings, which wasn't even close. I'd say 1 star, assumming no cockroaches. If you have ever used bidding sites like Hotwire you know that the star rating is extremely important, as the rating, price and location is the only information you have beforehand. Btw, Hotwire didn't do anything for us except issue lame apoligies -- I will never use Hotwire ever again. The hotel staff did replace the bed sheets after we complained, which was nice. Also the breakfast was actually quite decent.



This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
e90's Summary
Date of Stay: August 2004
Member since: May 05, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
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Average price*: $135 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Super Value, Very Satisfied.”

Kaanapali Ocean Inn

4 of 5 stars
El Paso, TX
May 9, 2007
5/6 found this review helpful

No worries. We were a little apprehensive about booking one of the "budget hotels" (such as they are on the Maui economy - this ran us $175 a night for the Ocean View room), but it was a wonderful experience.

The worst things I can say are that the building doesn't have an elevator (No biggy unless you have mobility problems), it does show its age a little in the hallways, and that the shower fixtures looked old and cheap.

As you may have read elsewhere, this is an older (I'd guess '60s)three story building on the grounds of a really lush, swanky modern resort that charges close to double the price for it's other rooms. The grounds are simply beautiful, everywhere you look. The employees treated us cheapskates in the old building just as courteously and respectfully as the folks staying elsewhere on the property. The porter really worked his butt off running our bags up to the third floor.

Other than the older style, the room itself was clean, comfortable, and tastefully decorated. The furniture appeared fairly new. The bed was comfortable. The shower water was hot and plentiful. And the room was spacious. In-room fridge and safe at no extra charge. Nice balcony.

Definitely do a Mapquest to get directions, especially if you'll be arriving after dark. And absolutely, positively pay the extra $25 per night for the ocean view. We had a beautiful view of garden, beach, water and Molokai across the water. The non-view rooms get to look at a fence, and a bunch of folding chairs and tables where they bring people in for nightly luaus.

I'm sure the guide books rate this as a two star place because of its age. It's fine. I'm giving it four stars because the quality or our experience was excellent and I reserve five stars for places that are exquisite in every way. It's not quite that, but we'd come back in a heartbeat. Very satisfied.

  • This TripAdvisor Member:
    • Liked — Beautiful, relaxing, and comparatively inexpensive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
66Champs's Summary
Date of Stay: April 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: March 08, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $135 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Maui Family Vacation”

Kaanapali Ocean Inn

2 of 5 stars
South Dakota
Mar 23, 2007
5/7 found this review helpful

For $175 a night the Kaanapali Ocean Inn was just ok. Everyday I called the front desk @ Royal Lahaina because none of our keys would open the door properly. After 3 days of fighting with it, I was glad to be on my way to Oahu. This is owned by The Royal Lahaina and everything is very expensive. We ate next door at the Castaway Cafe which sits on the Maui Kaanapali Villas property. A very nice condo which is where I will stay at next time. Everyone we talked to loved it there. Very frendly people work there and food and beverages are alot cheaper. A tropical drink is $2 less for example. Visit the village of LaHaina down by the boat harbor and do some shopping. You can also buy a boat tour to do some whale watching. The whales are in Hawaii January-March to give birth. Alot of shops and eating is good there also. The road to Hana was alot of winding roads and is pretty but the road was closed coming around the other side so we had to go back the same way. My teenage kids were both car sick. I would check on the roads first before you drive it. Allow yourself extra driving time from Kahului airport to the Kaanapoli Beach are. Traffic gets pretty heavy. Otherwise Maui has beautiful golf courses.

  • This TripAdvisor Member:
    • Liked — Price and spacious room
    • Disliked — maintenance and room upkeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Itzabitsy's Summary
Date of Stay: March 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: March 23, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $135 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Kaanapali Ocean Inn

( 6-8 of 8 )
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Kaanapali Ocean Inn Address

2780 Kekaa Drive, Lahaina, Maui, HI