On top of a HUGE hill in the Nob Hill neighborhood, sits a gem of a hotel. Upon walking in we were helped right away and our bags were stored until we could check in. We were told we had a room on floor 18 --- just want I had asked for when reserving --- a room on a high floor. After entering the room, we were amazed by the fantastic view from the window/balcony! Definitely a plus (and even better that they actually fulfilled what I had asked for when reserving). Anyway, here is a list of the pros and cons:

Pros:

-Great location near cable cars which hook you up to bus lines and the Bart.

-Friendly staff/easy check in - stored bags

-Immaculate rooms (I even took a peek behind the dresser and there wasn't a speck of dirt)

-Rooms come with kitchenettes -- sure you're not going to cook a gourmet meal while in San Fran, but it's nice to have a fridge and microwave, as well as a stove to heat up water for tea.

-THE VIEW!!! You must ask for a room on a high floor with a view. It's a MUST!!

Cons:

-No Wireless Internet (after purchasing a new computer the day before check in I was bummed to find out I couldn't research places in San Fran from my room. There is a complimentary computer in the lobby, but I didn't take advantage of it)

-Pillows - They were a little too hard for me, but oh well.

-"Breakfast" - The woman who runs the breakfast room is a doll, but the choices weren't very healthy --- carb concious people beware --- lots of pastries and muffins!! The muffins, etc.... were fine and actually provided a lot of energy for the walks up and down the huge hills.

And one last word of advice.....My partner and I came in from SFO on the Bart and got let out at Union Square. I was told we could not bring luggage on the cable car, so instead of getting a cab....we WALKED up the hill(s) to the hotel. It was trek, but an adventure in itself. We were left winded, but happy to be in San Fran! So I suggest getting a cab if you can't walk up the hill(s) --- your knees will thank you!

I will definitely be back!

We just return from a wonderful stay at the Grosvenor Suites in San Francisco. At check-in we were pleasantly surprised that they upgraded our room to a two-bedroom suite. It was great! It was so huge and such a nice change from some of the hotels we stayed at on our 11 day road trip from The Bay Area to LA and back. The suite was clean and spacious and it was nice to have a kitchenette in the room. The staff (from the front desk personnel to the housekeepers and maintenance workers) were all so very helpful and polite. The property is also conveniently located on Nob Hill, within walking distance to Union Square and Chinatown. The cablecar stop is just one street down from the property and while we were there we were able to catch it down to Fisherman's Wharf and back.
The complimentary continental breakfast was delicious - they offered pastries, muffins, bagels, fruits, cereal, milk, juice, and coffee.
We will definitely stay here again and will be recommending this place to our family and friends.

We had a terrific stay recently (March 2008) at the Grosvenor Suites. Staff- friendly and responsive, room-neat and very clean, location is perfect for San Francisco! Loved the nearby park at Nob Hill by Grace Cathedral- lovely place to sit after a cable car ride. Close to a 24 hrs Walgreens, loved eating at Rue L'Epic, Mozart Cafe, Uncle Vitos right in the neighborhood- one block radius. We will definitely stay here again- not a single negative to report and we are seasoned travelers! Price was excellent for quality we got! I definitely highly recommend this hotel.

We stayed at this hotel recently and had a fantastic time. Location is great, within walking distance of Union Sq. and one block from cable cars. The rooms are huge and we are a family of 5. Plenty of wardrobe space. Continental breakfast is served downstairs - cereals, apples, danish pastries, bagels, etc. Staff were very friendly and I would definitely recommend it. It is not a luxury hotel but it is clean, good location and perfect if you are travelling with a couple of kids.