My family and I traveled to Boston as I was donating a kidney to someone. We stayed at this property for 10 days. Check in was easy, the suite was nice and clean with a great view of the Charles River. Staff for the most part were great. Room service food was great, but they should bring dinner rolls with entree's in my opinion. The lounge was nice as well. Although we did not use it, they have a very nice indoor pool area. I did have a major problem during checkout regarding a credit card authorization. They charged my debit card as opposed to the card on the auth form. The front desk manager at the time was not very helpful with what was a hotel mistake. The front office manager did call back the next day and was very nice. This hotel is a great place to stay, clean and comfortable. I will stay here when in Boston next month.






Check in / front desk
Service







