This hotel is not great, but good. I took the advice of another reviewer and asked for a quiet room with a view. We were given a room on the 20th floor. The room was very clean with a very comfortable king size bed. The bedding included a feather bed and down comforter.

The hotel staff was somewhat hit or miss. They would say hello if you acknowledged them first. The exception to this were the doormen. They were excellent and more than willing to give directions or dinning advice. One glitch was the housekeeping staff. One morning, I was having coffee in the room when a maid just walked in. I did not have the do not disturb sign out, but usally they knock before entering. Another afternoon I had to call three times to find out when our room was going to be made up. No one seemed to know what the other was doing?

The location of the hotel was very good close to the commons and the Freedom trail. We did not eat at the hotel, but found a Dunkin Donught for AM coffe and quite a few small restaurants with in a short distance of the Hotel. The Beantown Pub on Tremont St. stands out as a very good place for a drink and a sandwhich. It overlooks the burying ground where Paul Revere is buried.

I did not notice anything out of the ordinary as far as walking the streeets around the hotel. The mix was one that you would find in most large cities. I did not feel threatened at any time. There was a large police presence and I did not notice any problems. If we would return to Boston, I would consider staying at the Hyatt again.

If you have money to burn the hotel is great but in my opinion not worth the price. The price was ok about $215 a night. Valet was EXPENSIVE I think it was $60 a day. Cabs are easy to access. If you stay here you will have to take a cab for most of the attractions I think it was about an average of $6.00 to every place we went.

It’s a dingy location and the lobby is on the 3rd floor…which is strange to me. Not impressed with the bathroom at all… not exactly a 4 star bathroom. They had some kind of oil potpourri that made me and my boyfriend pretty nauseas. You can’t use the fridge because it is full of things you can purchase. Be careful do not touch anything in it unless you plan to buy it. The fridge has sensors in it. Also you will be charged a fee if you choose to store food in it.

Breakfast is also pretty pricey. Overall a nice breakfast selection except for the stale bacon. We did not venture into the lounge but it seemed nice. It smelled like fish in the lobby at several points it might have been something being cooked in the restaurant /lounge.

My major warning DO NOT use the map they give you at the hotel. It’s horrible. Example- The Marker #11 on the map says Christian Science Center, Museum of Fine Arts etc. The streets the marker is in between on the map are not the streets where the Museum of Fine Arts is located. If you want to find your way around Boston invest the $8 -$10 on a tourist guide.

I highly recommend the North End for dining. For seafood try the Chart House and McCormicks and Schmicks SO GOOD! Don’t go to Cheers in Quincy square the food, the food made us sick to our stomachs.

Go to the Aquarium it was fun.

The downtown Hyatt was located great in the center of downtown Boston. We walked everywhere, never taking the subway and only taking a taxi to and from the airport. The hotel was very clean, they had doorman at all hours of the day. The staff was very courteous and the concierge gave excellent restaurant recommendations. I would recommend seeing a Celtics game, Fenway Park, and eating at the Oyster House. Overall the hotel was great, we couldn't have asked for a better location and cleaner hotel.

Let me start out by saying that the hotel is beautiful, but the staff and the neighborhood ruin it. I stayed at this hotel for five nights for a business function held in the hotel.

Early in the week some of our business supplies were stolen out of the room assigned to us by the hotel staff. We made management aware of the problem. What happened? More expensive things were stolen later in the week.

About the same time we were dealing with this, a couple of men were caught having sex in the lobby bathroom. Then we find out that this is an ongoing problem in the hotel!!!! Do they put an attendant in the bathroom to discourage this behavior? No.

Now, when you walk out on the street be prepared to be greeted with drug dealers from the numerous subway entrances and homeless people from the SEVERAL homeless shelter near the hotel.

If you are planning on spending the money I would say move closer to quincy market and farther from Boston commons.