Our hotel stay had several problems from the start. Disappointingly, we did not receive our promised complimentary cookies upon check-in, which is not a big deal, but when we saw other guests receiving them, we felt as though we were being treated badly. We were treated rudely, and there was no effort made to make things easier for us. During our stay, the staff was of little help is numerous areas, and with many of them having strong accents, it was hard to understand what they were saying. The rooms are nice, and the hotel is in a somewhat unsafe area, but only at night must one be concerned. I was overall disappointed in our treatment and will not be recommending this hotel.






Value
Check in / front desk







