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Jurys Boston Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 356 reviews
356 Reviews
5.0 of 5 stars
245
4.0 of 5 stars
84
3.0 of 5 stars
12
2.0 of 5 stars
11
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 72 hotels in Boston
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 222
Description: Multi-story Hotel in 1920 landmark building; blending modern comforts with classic architecture; set in fashionable Back Bay area. This description is based on information provided by the hotel.
Address:
350 Stuart St
Back Bay
Boston, MA 02116
Check Rates: $344 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Jurys Boston Hotel

( 25-29 of 356 )
“Big Mistake”

Jurys Boston Hotel

2 of 5 stars
jetlagged7
May 7, 2008
2/2 found this review helpful

I booked this hotel because of all the great reviews on this site. BAD IDEA. We checked in in the late afternoon and learned they gave our confirmed room with two double beds away (with confirmed guarantee for late arrival which we weren't late for at all) and offered us what they said was an upgrade...a corner room with one king size bed for two adults and two children. After waiting for over one hour for their engineer to figure out how they will fit in two roll-aways (which was against the fire code) they decided to move out the desk, chairs etc to fit the beds in. The roll aways were just threads away from the springs popping out, needless to say the kids were up all night and so then were my husband and I.
The manager on duty offered half off for the night, after I said we weren't paying for the night. Not exactly the gold standard in customer service...the room should have been offered at no charge right off the bat since they broke their confirmation with us, had us wait for over an hour to try and resolve and then delivered two horrific roll-aways. We checked out in the morning and moved to another hotel. When they learned we were checking out two nights early they offered us the junior suite. By that time we were so aggravated and had made other arrangements and were ready to go. We moved over to the Hyatt Regency...professional staff and very clean hotel.

  • This TripAdvisor Member:
    • Liked — Good location
    • Disliked — didn't honor confirmed reservation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jetlagged7's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: September 06, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $344 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pricey but nearly flawless”

Jurys Boston Hotel

5 of 5 stars
Hartford, CT
Apr 30, 2008
1/1 found this review helpful

Pluses: good location, professional and friendly staff, well-appointed and well-sized rooms (why do people think they're small?), tasty food from room service, free water bottles in the minibar and no tempting junk food (unless you request it to be stocked).

Minuses: overpriced valet parking (use a garage instead), overpriced a la carte menu (order the pre-set breakfasts via the door tag instead), not all rooms have bathtubs (but the shower was nice), crowded bar downstairs (no problems with noise, and the bar may be your scene, but it wasn't for me).

I didn't have as good a view of the city at Jury's, but I thought our room was great and convenient. The room was smaller than the other Boston hotel I stayed at, but it was very comfortable and the corridors were nicer. Lots of staff at the desk and doors, though checking in or out can get congested at times. The elevators had this awful shiny wallpaper in them, but the stairs by the bar had a nice waterfall... I will be booking Jury's again for my next trip to Boston.

  • This TripAdvisor Member:
    • Liked — great decor
    • Disliked — pricey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thehebrewhoya's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: April 30, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $344 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“great hotel”

Jurys Boston Hotel

Apr 24, 2008
3/3 found this review helpful

Our first time to Boston. Got the hotel through recommindations on TripAdvisor. Best staff ever had at a hotel - were all very friendly and polite. Hotel was in a fab location. Would certainly recommend this, and when we return will definately stay there again.

  • This TripAdvisor Member:
    • Liked — great staff and fantastic location
    • Disliked — nothing all great
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ukgirl48's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: April 24, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, People with disabilities, Older travelers, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $344 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Hotel”

Jurys Boston Hotel

Apr 24, 2008
2/2 found this review helpful

This is a really great Hotel. It is very centrally located.( No need for a car). The Staff are really great, very helpful and Friendly. The Hotel itself it Beautiful, clean and tastefully decorated. The bedroom we stayed in was very spacious with a great shower. The bar was really busy with a great atmosphere. We had the Bar food which was great quality, great value and huge portions. We ate in the Restaurant last year and that was also very good. I would highly recommend this Hotel and will definitely stay there again.

  • This TripAdvisor Member:
    • Liked — The Staff
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janiel's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: December 05, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, People with disabilities, Older travelers, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $344 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Comfortable bed”

Jurys Boston Hotel

4 of 5 stars
Sussex. England
Apr 19, 2008
3/3 found this review helpful

The hotel is luxurious and very comfortable - the most comfortable hotel bed we have slept in for ages! The bar is lively and staff attentive. Don't fall for the valet parking though. We did ($39) and its over twice the price of the car park next door and we could have parked on the street overnight for free. The reception did refund the overcharge compared to the car park when we complained in fairness to them.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonyeng's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: October 13, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $344 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Jurys Boston Hotel

( 25-29 of 356 )
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Jurys Boston Hotel Also Known As

Address: 350 Stuart St, Back Bay, Boston, MA 02116