My wife, two children and I stayed at the Boston Harbor hotel for one night, the day after Thanksgiving. All in all, it was terrific. The location is great. Nice water views, and easy walking access to many Boston downtown and tourist destinations.

We shared one corner room on the top floor, which had great City views, a small patio, and a partial water view. The room was beautifully decorated and furnished - colorful curtains, elegant but comfortable chairs, good bed mattresses, a small dressing area, and reasonably spacious bathroom.

Had a good breakfast at the waterview cafe restaurant on the first floor. We enjoyed the casual seating arrangement, which consisted of two easy chairs and a small couch in a U-shape around the table. The food was good- nothing extraordinary, but tasty nonetheless and a great setting.

My kids loved the pool and hot tub. I've stayed at many hotels with pools, and thought this one was one of the best. It was much less hot and humid in the pool area than you usually get with an indoor pool. Nice temperature, lots of pool toys and kickboards available for the kids, but also lanes for adult swim. Very large hot tub.

The staff were friendly and helpful throughout the hotel, from the bellman to the waiters and others as well.

We have stayed at the Four Seasons on the Public Gardens, which is also very nice, but all in all I think the Boston Harbor Hotel is just as nice (or nicer), just as well managed, with just as good service, comparable views, and better rooms, for a better price.

Stayed here for a couple of nights in November. Very well appointed and great staff. Good room with a great view. The water taxi to the airport is a big plus. Would stay here again.

This is a very nice property. I stayed here for a conference and was given a room overlooking the water (I belong to the frequent guest club that the hotel belongs to) and the room was clean, very comforatable and nicely decorated. I appreciated the long hallway from the door to the sleeping area since it blocked some noise. I must say though that the plumbing from adjoining or nearby rooms was a little on the loud side. The staff I interacted with were very professional, helpful and pleasant. It is convenient to Faneuil Hall, but perhaps not readily apparent becasue of the various streets to be crossed to get there - it isn't particularly scenic out front of the hotel. But, Boston is small and a lot is walkable, or reachable in short order by cab. I would stay at this property again.

We were thoroughly disappointed. The hotel feels like it has passed its prime and seems to survive on high prices, misguided guests and large functions. When paying the prices that the hotel charges, you expect a certain level of luxury. However, the decor is chintzy and rough around the edges, as if trying to dazzle the customer so they gloss over the structure of the hotel, like poor paint finishes, slamming doors, elementary bathrooms, ageing bedroom furniture, antiquated TV/internet/entertainment systems and service that pretends to be high class. Admittedly the views are good and their spa is worth a visit, but you can enjoy either without staying a night. Avoid it -- unless you have too much money and no taste!