Walking into this hotel was unbelievably refreshing after the hapless amateur service I received at my previous hotel in suburban Boston. The minute the concierge addressed me I knew this hotel knew what it was doing. Every employee is truly helpful and gracious, without seeming put-on. It's just an amazing feeling to know that the hotel actually cares that you are there.

The room decor reminds me of my grandparents and that's a GREAT thing-- the furniture is solid and of classic 1920s oriental style, which is very rare in this day of techno mod style that gets so boring after you stay in trendy hotel after trendy hotel. I loved feeling like I was stepping into an older time, without feeling like I was sacrificing any comfort or cleanliness.

I had a junior suite with a city view-- kind of wish I'd upgraded to the harbor view, but oh well. The room is lovely.

All in all there are just great vibes about this place. I will try to stay here again (though next time I might not be on business with my company paying the tab). But the I think the price is worth it for the great style and service.

My husband and I just got back from a three-day stay in Boston. He was there on business and I was a tag-along. We stayed at the Boston Harbor Hotel and it was fabulous!

In my opinion, the accommodations were the best we have stayed in. This hotel far exceeds The Breakers in West Palm Beach or the Ritz-Carlton in Naples. The room was clean, huge and beautifully decorated. It had a large bathroom with a full-length mirror, large mirror and closet in the entry hall, king-sized bed, TV in the bedroom, sitting area with couch, chair, desk and another TV, and a large window overlooking the city. If it had a small kitchen, it could have passed as an efficiency apartment. We had a view of the city from our window. While the harbor would have been preferable, it snowed every day and was foggy. Therefore, we could not have seen much of the water. The hotel is located about three blocks from Quincy Market, Fanuiel Hall, etc. Since Boston is a walking city, I was easily within walking distance of the historical locations.

If you are a man, skip this part. If you are woman, the toiletry items are Penhaligon's of London, Blenheim Bouquet fragrance. Really cute bottles, great fragrance.

The staff was excellent. The doormen, the housekeeping staff, the front desk employees, room service, and the concierge were always more than ready to make our trip as wonderful as it was.
Since Boston is such a great food city, I cannot comment on the food at the hotel, except room service one evening. It was well prepared and quickly delivered.

In summary, I know there are so many hotels to choose from in Boston. However, I would highly recommend this hotel to everyone.

Great Hotel. Service was outstanding. We cannot wait to go back,as soon as possible.

An elegant hotel in a splendid harbour location.
Choose the harbour view room. Room we had was spacious, expensive decoration and furniture.
Courteous and efficient staff in all departments and at every level we encountered.
A small grumble that all hotels with mini-bars could heed - these mini-bars do not allow any space for your own preferred beverage you might have with you or for you medication that might need to be kept cool. The fridge was emptied on our request but we would just rather have a bigger fridge or less clutter in it - consider the guest first not just profits.

Visitors to Boston have so much to see but if you can make the time do make the interesting trip to JFK Library. It is by the water in a stunning modern building. A very absorbing exhibit about JFK and family with lots of original artifacts, video etc. Well worth the effort to go out to the university area to see it.