I have stayed in almost every good hotel in Boston - some multiple times - and this is without a doubt the best hotel in Boston based on location, amenities (beautiful swimming pool), newly renovated guest rooms and generally careful service. The reason that this hotel isnt higher rated among Boston hotels, in my opinion, is that at the prices this hotel charges there is no room for error. This weekend the hotel was generally lovely - with some problems. My friends' room was not made up until after 2:30 - and only because she called. This is unacceptable, especially considering they were out of the room since before 9. The Bristol lounge is being renovated and there was no other place for a cocktail at 11pm. Breakfast on Sunday was extremely crowded - we were told that without a reservation there were no tables, although we were not cautioned to make reservations despite being on the bed and breakfast special (a table was eventually found). The food was cold and the service was bad, just not enough help in a crowded room (there were many families having brunch who appeared not to be guests of the hotel). The hot tub had small children in it - with their pool toys. But despite all of this the renovated rooms are truly lovely and the location can't be beat. By the way - this is a dog friendly hotel - and I saw, surprisingly, some very large dogs.







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