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Seaport Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 117 reviews
117 Reviews
5.0 of 5 stars
54
4.0 of 5 stars
33
3.0 of 5 stars
16
2.0 of 5 stars
7
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 71 hotels in Boston
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 426
Description: Discover the lively Seaport District along Boston's waterfront with dazzling views and invigorating sea air... The independently owned Seaport... This description is based on information provided by the hotel.
Address:
One Seaport Lane
Boston, MA 02210
Check Rates: $331 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Seaport Hotel

( 11-15 of 117 )
“ok, I have stayed at better hotels”

Seaport Hotel

Mar 4, 2008

I was there for a convention at the World Trade Center. Hotel was doing some renovations to the public areas. Front desk staff was not very knowledgeable about the hours of restaurant. When I made my reservation I asked it they had smoking rooms available, the reservationist said they did. Get there I am forced to intial the registration card stating the $150.00 fee for smoking. Had I been told the truth when I made my reservation I would have stayed at another hotel. Room was very small, not very clean. There was toothpaste spit on the mirror in the bathroom. The bedspread had an overwhelming smell of cheap perfume, asked for a clean one never got it. $29.00 per day for parking, you would think hotels guests would get a cheaper rate for parking. Behind the hotel is a lot for $11.00 per day. I do not think I will ever stay at thishotel again nor will I reccomend it to anyone. Bythe way this is a NO TIP facility, so no wonder the staff do not go out of thier way to help you.

  • This TripAdvisor Member:
    • Liked — The fresh flower arrangements in the hotel lobby
    • Disliked — eveything else
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcat82073's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 25-34
Member since: July 10, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $331 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“wanted to stay there forever!”

Seaport Hotel

5 of 5 stars
new hampshire
Feb 19, 2008

My fiance and I went there for the wine expo, and found it a great place to stay. I immediately reccommended it to all my friends, even one coming in the summer to visit from Germany! We liked the small touches- the doorbell outside the room, the bathroom mirror that does not fog up, and the rug in the bathroom. Most hotels only give you a towel for the floor. The staff was courteous and informative at the desk, and even passing through the hallways. i loved the decor of the room, very up to date. the beds were actually quite comfortable, and we appreciated the small comfy chairs with side table to have our dinner in room. We actually walked the short distance to the 'no name restraunt' and brought it back to our room (the food was great), but we did order wine from room service, which was promptly delivered and enjoyed. it was a great stay and we were very happy. Wouldn't reccommend it though if you want to see a lot of boston sites just because it is not close to all the happenings, but it is very close to the T so you could get around.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
happytravelerNH's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: May 21, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon
I selected this hotel as a top choice for:
Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $331 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Boston Wine Expo”

Seaport Hotel

5 of 5 stars
Peterborough, NH
Feb 19, 2008

I stayed for two nights for the Wine Expo and this is the spot to stay for that event! We had views of the harbor anf the Pru my only complaint is that I don't care for innerspring matresses so I did not find the beds all that comfortable. But I am spoiled as I have a Natures rest latex core bed at home. Othwerwise the room was clean and comfortable. Room service was excellent and the staff simply awesome! I left my cord for my laptop there and I did not discover it until I got home. I was panicked as I needed to write a review of the Expo.I called the hotel who immediately retrieved it and mailed it back to me! No worries! Now that's service! Staff is wonderful. And there is no tipping. Really, they don't just say it. they mean it! They make you feel comfortable about it. So the cost of the hotel winds up being reasonable and a bargain for Boston. As for location the "T" is right there and you can get anywhere for about $10-12 for a cab. I went to the North end for dinner and to The Hungry I for less than ten dollars.

  • This TripAdvisor Member:
    • Liked — Viewand Service
    • Disliked — bed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DrMetzler's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: February 19, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Tourists
I do not recommend this hotel for:
Young singles, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $331 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good for Conference Stay”

Seaport Hotel

Feb 10, 2008
1/1 found this review helpful

This was our 2nd stay at the Seaport. Previously stayed there in 2006.

Check in/out - Both the desk attendant for checking in and the one for checking out talked as quickly as possible, almost like a rehearsed speech (I live in the area, so I thought I talked fast, but WOW, they are speed demons). Both in and out, there wasn't anyone else waiting, so there was no need to rush. I wasn't asked if I needed anything checking in, nor was I asked how my stay was checking out. Very cold.

Conceirge was great! Very friendly and chatty! Told us about some things in the area. Also told us that there is a free shuttle running every 10 minutes from the hotel to downtown Quincy Market! We used it and it was great. Very nice drivers.

The hotel was under construction in the lobby, making the bar area tiny and very noisy. We didn't know about this until we checked in and saw it. No mention of this to us by the hotel desk clerk at check in. No compensation, such as a reduced drink at the reduced bar, or anything. Extension cords running through exterior doors, plastic hanging down in the lobby bar, smells, drills, saws and noise.

Room was small but nice. Very clean. Only a few (maybe 8) channels on the tv!! As there is really nothing to do in the area at night, this was a surprise! Beds comfortable. As other reviewers mentioned, you could hear every toilet flush in the other rooms. As long as you wanted to be up at 6:30, when you can hear everyone's showers starting, and be awake about 10 PM to hear them all flushing their toilets as they go to bed, you'll be OK.

Breakfast buffet was just OK. Very expensive. Ate a lunch and dinner at Morton's Steakhouse across the street. Also tried LTK down the street. Both were good alternatives for the restaurant in the hotel.

Easy walk to the convention center. In fact we had a lovely view of the Convention center, the MBTA Silver Line station and its parking lot from our hotel room.

Wireless internet worked fine.

Parking is $29 a night. Beware that the hotel adds a $3 'service charge' to your nightly rate, and then Boston adds a hotel tax, a convention tax, a local tax, and maybe another one I've forgotten, to your bill, so your nightly rate will end up being more than the original quoted room rate.

Overall, it wasn't as good as our stay 2 years ago (service seems colder and restaurant not as good). It is a good alternative to the Westin for Convention stays.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
packthebagsBoston's Summary
Date of Stay: February 2008
Member since: February 10, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $331 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great hotel with a nice interior, but in an off-beat location not close to much!”

Seaport Hotel

3 of 5 stars
Boston, Massachusetts
Feb 7, 2008
2/2 found this review helpful

I stayed here during the Xmas season to attend a Xmas party at the world trade center across the street and was impressed at how nice this place was. It is fairly new and has many floors and is modern place to stay. It is located in a off-beat location of Boston though, that is just starting to be developed. It was fine to stay here if you are attending a convention (right near the convention center) or doing something at the World Trade Center. But if you are here to visit and take in the sites and sounds of Boston, this isn't the place to stay. It is not close to anything and is not on any major public transportation lines. It is in a weird area of the city which someday will be very nice and connected, but isn't right now. The price may be right (this place is still a bit pricey), but take it from me, it is not a place to walk out your door and be in downtown. You will have to catch a cab (lacking area for cabs) and have them take you to the hot spots in the city. I give this place high ratings for its rooms which are filled with everything you need, its lounge/bar area which is trendy and intimate and its service, but I cannot give it high ratings on its location. This part of the waterfront is not where you want to be!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lip89's Summary
Date of Stay: December 2004
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: April 25, 2003
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 1 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $331 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Seaport Hotel

( 11-15 of 117 )
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Seaport Hotel Address

One Seaport Lane, Boston, MA 02210