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Sofitel Philadelphia: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 253 reviews
253 Reviews
5.0 of 5 stars
149
4.0 of 5 stars
78
3.0 of 5 stars
12
2.0 of 5 stars
7
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 78 hotels in Philadelphia
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 306
Description: The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel... This description is based on information provided by the hotel.
Address:
120 South 17th Street
Philadelphia, PA 19103
Check Rates: $239 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Sofitel Philadelphia

( 5-9 of 253 )
“fabulous experience”

Sofitel Philadelphia

5 of 5 stars
new jersey
Jul 24, 2008
1/1 found this review helpful

My husband and I just spent one night at the Sofitel, and I am sorry we couldn't stay longer. From the moment we arrived and were greeted by the bellhop at the door, we felt totally cared for. All staff were gracious, attentive and ready to help. I would single out the concierge who was always helpful. When my husband asked about the closest convenience store, he was handed an umbrella as he headed outside since it was drizzling. When one of 3 computers didn't work, the manager offered to let me work in his office, or at the very least asked me to take a glass of water while I waited.
The rooms are gorgeous, the beds luxurious, the bathrooms have the best of everything, linens, robes, soaps, etc. Temp.was room controlled to our liking. Turndown service included a bottle of evian. I would definitley return to this hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yoshabel's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: July 24, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $239 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful, modern hotel with a great location”

Sofitel Philadelphia

5 of 5 stars
frisco, tx
Jul 8, 2008
2/2 found this review helpful

We loved the Sofitel. We had a Jr. Suite, with nice living area, two flat screen HD televisions, huge bathroom with seperate shower/tub, nice dressing area and vanity. The employees of the hotel were all very nice and willing to help in any way.

The bed is super comfortable. You have a down comforter and a feather bed, it's like being wrapped up in softness.

The room was perfectly clean. The sheets and towels were spotless, and believe me I inspect them considering all the gross news stories these days.

The only kind of weird thing is the doors in the suite are made to look like Japanese doors that have rice paper insets. Very pretty, but when you turn on the bathroom light during the night it shines into the bedroom.

The location is excellent. There is a Rite Aid just across the street. Restaurants of any kind you can imagine are within walking distance. Try the Reuben at Little Pete's Diner, it's awesome. Lots of pubs nearby too, we liked the Black Sheep and Oscar's Tavern.

When they say Philly is a "walkable city" this is really an understatement. We walked from 3rd and Market, to the hotel on 17th. It was really neat to be able to see the city this way.

  • This TripAdvisor Member:
    • Liked — Location, luxury
    • Disliked — Light through the suite bathroom door
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauraleanne's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: January 25, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $239 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Stay”

Sofitel Philadelphia

Jul 6, 2008
1/1 found this review helpful

Stayed 3 nights over the 4th of July weekend. Room, bed, towels and extra's great! Advise that when booking a room ask not to be located near the maid's closet, in the morning and during turndown service they were very loud (talking and letting the door close on it's own). Listening to a door slam 20 times in a half in hour is not my idea of relaxing. Restraunt was ok, I would spend the money on the many other great places to eat. But, for a comfy well maintained room and great service the stay was worth the price.

  • This TripAdvisor Member:
    • Liked — Large clean room with a great bed
    • Disliked — Noise in hall comming from the maids closet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
happycouple2008's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: July 06, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $239 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Perfect in every way”

Sofitel Philadelphia

Jul 1, 2008

Due to a bit of fun with my flights, I ended up at the hotel a night early. The only room they had available was a larger one than I had reserved, but having paid the standard rate for it, they upgraded me to the same room for the rest of my stay - very classy.

The staff was incredibly helpful, the room was beautiful, the bed - oh my goodness, the bed - amazing. Quiet, comfortable, luxurious and central. Do not hesitate to book here, you will not regret it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thatdamncanuck's Summary
Date of Stay: June 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: July 01, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $239 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Sofitel - Not too much too tell”

Sofitel Philadelphia

Jun 28, 2008
0/2 found this review helpful

We stayed at the Sofitel to spend a weekend in Philly and got a parking plus accomadations package from a Philly tourist site.

Pros:
- location, location, location: walking distance to Rittenhouse Square and Walnut street shopping and restaurants

- valet service: quick and courteous even with the extremely limited drop off space in front of the hotel

- feather bed and linens: comfy, white and crisp; looked clean to me

- breakfast: good service and food (except Sunday buffet a bit pricey and too heavy on seafood for me)

- need hotel key to access elevator to go to rooms: made us feel a little safer in the city with this

- roomy bath: modern separate shower and tub

- flat screen TV

Cons:
- kinda cramped: the hotel itself looks kinda cramped between buildings and the front of the hotel is very tight for space and in the evening there is a lot of people hanging out in front and it is loud

- room decor and size: unless you have a corner room or a room with multiple beds the room is small and the decor is a modern so-so (nothing to write home about)

- wish the front desk staff were friendlier

- advertised the room as "superior king" - to me that means a king bed but we were given a queen bed

  • This TripAdvisor Member:
    • Liked — modern big bathroom, valet and breakfast
    • Disliked — promor misrepresentation of room size, package detals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YogaBuff's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: June 28, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $239 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Sofitel Philadelphia

( 5-9 of 253 )
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Sofitel Philadelphia Address

120 South 17th Street, Philadelphia, PA 19103