This is the second time we have booked with this Embassy Suites within the last 6 months. It is great from the minute you arrive (quick and friendly) to the time you leave (no fuss & friendly). The floors sparkled and all areas that I viewed were very clean. I used the downstairs ladies room and it was immaculate. The atmosphere is very nice, the lobby is like an oasis and calming. We arrived in time for the evening drinks ($1.00 but free sodas unlimited) and snacks. I was little disappointed that the piano player was not on duty but still very enjoyable. The cook to order breakfast is very good and had nice variety. The service was extremely friendly and helpful. They offered to warm muffin in the back and offered to fill coffee at our table. It is very refreshing to see staff trained to make the customer feel important and to see to their needs. So often in our travels that is over looked. We did not take advantage of the pool or spa area this time. The gift shop although very small is open until 11:00 PM. The room was very clean and comfortable. We had requested a high level and that was accomodated (very quite). I would highly recommend this hotel for business or pleasure, you won't be sorry you paid the extra dollars.
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