The staff is friendly and helpful, the hotel was clean and the court yards are fantastic. This is a great place to stay away from the noise of the French Quarter, but still close enough to enjoy it.

A wonderful staying in this hotel, courtyards & patios on the evening 're charming with the friendlyness of the staff ! We'll come back here next year!

Don't let the exterior put you off.
We were there 2 nights and the only complaint is the plumbing. Perhaps the rain had something to do with it but nevertheless annoying. They came quickly when called. If you want fancy it's not for you. It IS lovely in the courtyard with the bar and pool . The price and free parking of this hotel make it a great find . The room was larger than hotels we have stayed in New Orleans for twice the price.
We will definitely stay there again .

Several of us came back to our New Orleans birthplace the first time after Katrina for a family wedding Oct. 06. We didn't know what to expect. When we pulled up at the exterior of the Maison St. Charles, we questioned our decision to stay there. That uncertainty didn't last long as the facade was misleading. Although this is not a 4 star hotel with designer furniture, the grounds are immaculately groomed by Cookie and beautiful. The housekeeping staff does a great job of keeping the rooms tidy. Diane will make you feel right at home in the on site lounge (be sure to ask her how she got her 2002 employee of the year award). Security by Tony couldn't be any better, and Kathy, the reservations manager, adjusted our room rates downward voluntarily because there had been a price adjustment after our reservations were made. I'm sorry for leaving out anybody else as the staff was all friendly and bent over backward to ensure we had a pleasant stay. I appreciated the wi fi in the lobby and business center where I could check my email while enjoying the bottomless pot of fresh Community Coffee and a muffin available in the lobby every morning. There are good restaurants nearby. Voodoo Barbeque's ribs are to die for, and the crawfish etouffee omelet at the St. Charles Tavern tastes just as good at 1 a.m. as at 10 . You can hoof it to the interesting shops on Magazine street where there are unbelievable bargains. Everybody, please come back to New Orleans if you want to help this amazing American city and its residents. They need tourists. Although my heart breaks to see some of the devastated areas, Katrina largely spared the French Quarter and the beautiful Garden district. The art museum is open again and is world class. The majestic live oaks in City Park are recouperating. The music on Frenchman Street is wonderful, even on a Sunday night. And when you come back, check out this little gem of a hotel as your base and you won't be sorry.