I just returned from a convention in New Orleans where I stayed at this hotel for 4 nights. I had a wonderful stay! The bed was just heavenly! The staff were all very courteous and helpful. The room was kept clean and we were given extra towels when we asked. The location was perfect for us as our convention was in the convention center right across the street. One morning it was raining quite heavily when I exited the hotel and the very nice doorman actually walked me across the street under his large umbrella. Service with a smile!

This hotel only has 2 redeeming qualities: the location (directly across from the convention center) and the Wolfe's restaurant. The food and service were excellent. The housekeeping was bad: I had leftover soap from the previous occupant in the shower, the furniture was dusty, vacuuming was done only in the traffic areas, there was clothing in the dresser left from a previous occupant, plus I had a carefully hidden watch stolen from my room. Even though I put a "do not disturb" sign on my door, housekeeping insisted on pounding on my door every morning at 7:30am. The place seems highly understaffed. Certainly not worth the high price that I paid. I will lor other accomodations should business bring me to NOLA again.

My wife and I decided to stay at the New Orleans Marriott Convention Center during Jazzfest this past weekend as it was closer to a couple of restaurants we wanted to try in the Warehouse District (Cochon and Emeril's). This area of town has seemed to grow better each time we visit New Orleans. The hotel is a gem in this part of New Orleans. It is the first time we have stayed here and will do so the next time we are in New Orleans. We were greeted by a very friendly doorman who called himself "Bruce Almighty"! He gave us great information about how to enjoy the city during Jazzfest weekend. The staff seemed to bend over backwards in order to take care of our needs. We loved the personal touches in our guest rooms by the housekeeper. The hotel was very busy however, the staff made us feel like we were the only ones there. The hotel is decorated very nicely and the rooms and beds are great. I think this hotel is a newer hotel in the city. Overall, this hotel has a great location in the Warehouse/Arts area of New Orleans. It is also located directly across from the Convention Center. We notice that the Carnival Cruise ships also dock across the street from the hotel.
We also thought New Orleans was very clean. After hearing stories of crime and a dirty city, my expecations were not that high of the city. Most of the people we spoke to say that most of this is just the medias take on this city. Jazzfest was great! We look forward to Jazzfest and Mardi Gras next year!!!

Good conference rooms for large group.
But the hotel can not handle it when it comes to house keeping.
The bar was really bad. We had to find some place else to go because the service was so poor. When to comes to NOLA service, this place was not what you would expect.