Check in was at 4pm and our room was not ready. We had to wait an hour and ask them again if the room was ready.
The sheets had Pubic hair all over them after the room was made up. We had them put new sheets with less hair on them.
Wife refused to use the top sheets. The next day when they made up the room it was discusting again. Now if you like other people hair on your sheets and pillows,this is your dump.
I raise my voice and checked out. They decide not to charge me for another night because they didn't want me upset their new customers more.

Run away don't walk

Well, I think it's safe to say you can officially discount any of the negative reviews you may have seen regarding this beautiful, historic French Quarter hotel. After reading a lot of mixed reviews about the Bourbon Orleans I decided to go with my gut and book the room based on location alone (the is no better location for a hotel). If we didn't have a bad experience we'd consider it a bonus. Not only did we not have a bad experience, nothing could have made it better.
Check-in could have been painful due to two separate reservations and two separate rooms booked. This was quickly resolved and we were in a spacious standard room in no time. All of the staff we encountered including; house-keeping, front desk, wait staff, management, etc. were incredibly helpful and disarmingly friendly. The pool was clean and well attended and the breakfast buffet prior to Saturday and Sunday Jazzfest was perfect.
This hotel was formerly owned by Wyndham and has recently switched ownership. This must have made a difference as the attention to detail and care put into making guests comfortable and happy is abundantly clear. We fell in love with hotel and will be overjoyed to return.

I've stayed at the Bourbon Orleans many times in the past. In fact, I have posted several good reviews of this hotel.

Since it is no longer a Wyndham, it has taken a turn for the worse. While booking through Wyndham, I always got a great room, free internet and other amenities. Since they are no longer with Wyndham, I received probably the smallest room that I've ever stayed in (complete with a scenic view of a nasty service alley between buildings), they've removed the in-room safes, and now charge for the internet. In addition, the front desk staff are not too polite or helpful.

There are two things the Bourbon Orleans have going for it now: a wonderful concierge and the location.

Great location...
I contacted the property directly and booked a king size balcony room facing Orleans. No problems with my reservation.
If noise bothers you I recommend that you book and interior room, you can hear the noise from the crowds outside.
The room was clean, though you can see the wear and tear of the rug. You could also hear anyone that passed by your room, and the housekeepers talking.
The front desk was not overly friendly, (not rude).
Door men were always there to open the door for us.
Did not use the pool but it looked liked the guests were enjoying themselves.
We would return to this hotel.