We stayed in 2 rooms for 2 nights over the weekend of Feb 15.
Here are the pluses:
* $64/night on Hotwire... a great bargain
* Every request was honored, such as bringing up a portable crib and assigning adjoining rooms
* Extremely comfortable beds and linens
* Every staff member was polite, helpful, and kind
Negatives:
* $9/day Charge for Parking
* Older fixtures and bathrooms need updating
* I ordered "spinach cheese dip" from room service and it was TERRIBLE!
* No free internet in the rooms. It is available in the lobby for free, but with a one-year-old along, I never went down to use it.
To sum up, the stay was worth the price we paid, but I'd never pay full price here. The Hilton is just too large to be a true 4 star hotel, in my opinion, and the same goes for the Hilton Towers in Chicago. However, it is a very nice place and quite comfortable for a weekend stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Great pool scene