This hotel is certainly adequate but really doesn't impress for the price.
Rooms are somewhat small and I was stunned to find an old, conventional television rather than the new high-definition flat screens that most of the higher-level Marriotts have made standard.
There were also some other minor annoyances. For example, at check-in I was told to pick a chocolate out of a bowl and unwrap it to win something (due to being an Marriott Rewards Gold member). I "won" free access to the Concierge but was immediately told, "Oh, sorry, the Concierge is closed." Huh? Okay, then how about an alternate "prize"? I realize this is a very minor thing but it didn't come across very well. Otherwise, hotel staff were friendly and helpful.
I also ask specifically each time to be away from elevators, yet I was placed right next to them and had to put up with the accompanying noise (which does travel at this hotel).
Finally, a minor issue was that the pool area was in need of a bit more regular housekeeping attention. There were soggy tissues and some other trash around the pool area. Could someone come by periodically to keep it cleaned up? I would expect that at a J.W. Marriott. Otherwise, the pool itself is fairly large and pleasant -- until a large number of kids showed up and it turned into an aquatic Romper Room.
In terms of other details, the lobby area is okay but not especially noteworthy as in some of the more impressive J.W. properties.
The fact that this hotel is connected by a long corridor to Lenox Mall is very advantageous if you want to shop, and there are some restaurant choices in and around the mall within walking distance. I did not park a vehicle here (fortunately, as I believe that valet parking is about $24 a day and the self-parking is also very high). If you do have a vehicle while staying here, you of course are near numerous restaurants, shopping, and everything else in Buckhead, with Midtown not too far, either.
The $12.95 a day wired internet access is a bit much given the average room price at this place (couldn't they throw that in as a freebie?) But this seems to be standard for the J.W. and Renaissance properties (though some are recently offering a lower price for "standard" internet and a higher price for "high speed.")
This hotel has the typical, very comfortable Marriott beds with pillowtop mattress and so on. Room temperature control was also good. Nice view from the higher floor where I stayed, but the window in my room was very small -- maybe 4 feet across at much. So unless you actually stepped over to the window, you weren't exactly struck by any panoramic views.
Overall, if this hotel was simply a Marriott, I would probably rate it higher. But as a J.W., I expect something a bit more impressive. Most other J.W.'s where I've stayed are better. I would recommend this hotel if you get a special rate, but I would be disappointed if I paid full rack rate to stay here.







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