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Homewood Suites Atlanta - Galleria / Cumberland: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 20 reviews
20 Reviews
5.0 of 5 stars
7
4.0 of 5 stars
4
3.0 of 5 stars
1
2.0 of 5 stars
4
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#120 of 198 hotels in Atlanta
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 124
Description: Stylish All-Suite Motor Inn situated in suburban location, 20 miles from downtown or Hartsfield Int'l Airport. This description is based on information provided by the hotel.
Address:
3200 Cobb Pkwy SW
Atlanta, GA 30339
Check Rates: $125 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Homewood Suites Atlanta - Galleria / Cumberland

( 3-7 of 20 )
“Can't Mentally Stay here again”

Homewood Suites Atlanta - Galleria / Cumberland

2 of 5 stars
Roosevelt
Oct 15, 2007
0/1 found this review helpful

I have stayed at 1 Homewood Suite in Connecticut, which I have stayed numerous times without incidents.

I expected similar accommodations from this Homewood suites and was sadly mistaken.

Check-in required me to wait for over 15 minutes for staff to arrive back to the desk. I was not greeted as a Hilton member.

I was given a room which had a broken outside light. The room was ok. The only probably is that beside my family we had a small fleet of ants on the nightstand each night. They were not enough to find a trail, but still disconcerting to see them.

I thought it was due to the fact that we are in a "motel" where we are exposed to the outside.

Typical Homewoodsuite breakfast of Belgian waffles, eggs, bacon, cereal, and juice. It was good.

Hotel staff was not helpful. Myself and another guest left the lobby through the back doors that lead to the pool exit. Only to realize they locked the exits from the pool area so we could not return to our rooms. We were trapped in the pool area for several minutes banging on the doors until hotel staff returned to the lobby. We were told to leave through the "back doors" of the exercise room. They were actually located down the hallway and off to the right.

I would not stay at this hotel again, even if it has a cheaper rate. I am a loyal Hilton member, but I would think about going to other local hotels.

  • This TripAdvisor Member:
    • Liked — the size
    • Disliked — ants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
treishag's Summary
Date of Stay: October 2007
Traveled with: Family (extended)
Visit was for: Quality time with friends
Age group: 25-34
Member since: January 19, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Pet owners
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $125 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Stay away from this Homewood Suites”

Homewood Suites Atlanta - Galleria / Cumberland

1 of 5 stars
Chicago, Illinois
Oct 9, 2007
1/1 found this review helpful

I've stayed at several Homewood Suites locations across the country and my experiences have all been very favorable--until I arrived at this location. I stayed here 5 nights in September 2007, and I couldn't wait to leave.

Hotel staff reported the property is 17 years old, and it looks it. No renovations or even redecorating was evident. Building exteriors were moldy, roof shingles are wearing out. The exterior door to the building I stayed in was broken during my entire stay--the security lock was inoperative. Trash was scattered outside the entry door, and the door was in dire need of repainting. I complained about the exterior door on at leat 4 occasions, nothing was done. My bathroom sink and tub drained very slowly; I complained, nothing was done. The toilet ran loudly all night long; I complained, nothing was done. I finally turned the toilet off each night so I could sleep. Floor and table lamps had a solid, very visible layer of dust on them--may allergies did not react well. Parking was very tight--I had to walk at least 2 blocks to my building each night. On the positive side, the beds were very comfy, and the suites were roomy.

Breakfast was usually acceptable, but hardly gormet. The evening "receptions" were a joke--food was not eatable, and the customary beer/wine were not available because the location "had to license" to serve them. The pool looked servicable, I didn't try it out. Common areas were generally run down and dirty--especially exterior walkways, etc.

In short, stay away from this place. There are much better choices!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falconer's Summary
Date of Stay: September 2007
Member since: September 09, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $125 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Never again”

Homewood Suites Atlanta - Galleria / Cumberland

1 of 5 stars
Lake Constance
Sep 17, 2007
1/1 found this review helpful

We´ve been there for one night and it was just terrible! We stay a lot in Homewood Suites and never had problems, always enjoyed it. But this time it was dirty and the staff was unskilled and not realy wanted to help.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suzannherrle's Summary
Date of Stay: August 2007
Traveled with: Family (extended)
Visit was for: Business
Age group: 35-49
Member since: September 17, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $125 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Very nice stay”

Homewood Suites Atlanta - Galleria / Cumberland

4 of 5 stars
Huntersville, NC
Aug 21, 2007
3/3 found this review helpful

We stayed here for 4 nights in a suite. This location stands up to my other experiences at Homewood Suites. The beds were very nice - not quite a Westin Heavenly Bed - but very nice. The free high-speed Internet access was nice. However, it is only available in the main room and not the bedroom. Would've been nice to have it in the bedroom so I could check email after the kids went to bed. The room contained all the basics you need to cook quick meal in your room. We usually like to take a portable DVD player with us on trips and hook it up to the TV. Unfortunately, we couldn't do this with either of the 2 TVs in the room - they want to force feed you their pay per view movies. The pool is ok, but not impressive and it was closed a little longer than I think is necessary to change a light bulb (almost 2 days - a real problem when it's over 100 degrees outside).
The breakfast was fine but not steller. Fresh fruit and yougart weren't available every single day. Would've liked some wheat bagels and higher quality hot foods. But we all ate everyday and survived - but no one bothered with seconds.
It's a nice place for families. The workers were quite friendly and the location is very convenient. I'd definitely stay again.

  • This TripAdvisor Member:
    • Liked — Location and room layout
    • Disliked — Carpet and a strong cleaning smell on the first floor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScrapbookingLady1of3's Summary
Date of Stay: August 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 27, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Theme / Amusement park, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $125 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Love this place”

Homewood Suites Atlanta - Galleria / Cumberland

5 of 5 stars
virginia beach, va
Jul 20, 2007
2/2 found this review helpful

We stayed here for 2 nights with family. The staff was wonderful, the hotel is clean and the services they offer are excellent. There is everything you need in walking distance.

  • This TripAdvisor Member:
    • Liked — The staff is wonderful and the rooms are clean
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maznblue's Summary
Date of Stay: April 2007
Traveled with: Family (extended)
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: September 13, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Theme / Amusement park, Business meeting / Event, Outdoor / Adventure, Shopping, Sporting event, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $125 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Homewood Suites Atlanta - Galleria / Cumberland

( 3-7 of 20 )
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Homewood Suites Atlanta - Galleria / Cumberland Also Known As

Address: 3200 Cobb Pkwy SW, Atlanta, GA 30339