I have stayed at 1 Homewood Suite in Connecticut, which I have stayed numerous times without incidents.
I expected similar accommodations from this Homewood suites and was sadly mistaken.
Check-in required me to wait for over 15 minutes for staff to arrive back to the desk. I was not greeted as a Hilton member.
I was given a room which had a broken outside light. The room was ok. The only probably is that beside my family we had a small fleet of ants on the nightstand each night. They were not enough to find a trail, but still disconcerting to see them.
I thought it was due to the fact that we are in a "motel" where we are exposed to the outside.
Typical Homewoodsuite breakfast of Belgian waffles, eggs, bacon, cereal, and juice. It was good.
Hotel staff was not helpful. Myself and another guest left the lobby through the back doors that lead to the pool exit. Only to realize they locked the exits from the pool area so we could not return to our rooms. We were trapped in the pool area for several minutes banging on the doors until hotel staff returned to the lobby. We were told to leave through the "back doors" of the exercise room. They were actually located down the hallway and off to the right.
I would not stay at this hotel again, even if it has a cheaper rate. I am a loyal Hilton member, but I would think about going to other local hotels.






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