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Wailea Beach Marriott Resort & Spa: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 282 reviews
282 Reviews
5.0 of 5 stars
114
4.0 of 5 stars
99
3.0 of 5 stars
35
2.0 of 5 stars
26
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 8 hotels in Wailea
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 521
Description: Oceanfront, adjacent to The Shops at Wailea, dining, golf, tennis, ocean sports - Central location in the Wailea resort area. This description is based on information provided by the hotel.
Address:
3700 Wailea Alanui Drive
Wailea, Maui, HI 96753
Check Rates: $398 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Wailea Beach Marriott Resort & Spa

( 30-34 of 282 )
“Loved our week at the Marriott Wailea”

Wailea Beach Marriott Resort & Spa

Apr 25, 2008
1/1 found this review helpful

I wanted to write a short impression of our stay at the Marriott Wailea, since I use this web site to book our vacations. My wife was in the far east on business for a month and we wanted to meet half way for a relaxing 11 day vacation in paradise. After meeting my youngest daughter (and her boy friend) in Honolulu for her 21 birthday, we shot over to Maui for a week. We couldn't have picked a better location and hotel.

The hotel is the old outrigger hotel, which was bought by Marriot some years ago. After a $68 million dollar renovation - it is a dream come true. We were most impressed with the open air lobby, infinity pool, the openess and helpfulness of the staff, good food and great location. Oh, and the bed is spectacular - you litterally sink into it. The front staff was nice enough to upgrade us to an ocean view room - which was a nice extra. Get Frank the supervisor of Security to tell you the story of how he wound up in Maui. It moved us. And the bartenders recommended "cafe Olah" as a favorite local hang for dinner. It was reasonable and very good.

The area is quiet and serene. There is a paved walkway seperating the hotel from the ocean. We walked it every morning going thru the Fairmount, Four Seasons, a variety of condo's as well as Ullua and Wailia beach. Over by the Four Seasons you can rent all sorts of water sport rentals. The hotel is a very short walks to the shops at Wailea - which sports good shopping for the gals and a couple of nice restraunts.

The scenery from our balcony and pool was breathtaken. We spend many an hour standing in the Infinity pool, with a drink in our hands, just staring at God's paradise. Also, I noticed no construction whatsoever.

If you are looking for action and night life - this is not the place for you. If you want to get away from the mechanics of life and just eat, drink, explore and vegitate - I would recommend this hotel.

As far as adventures - renting a convertible is a must. We have fond memories of snorkeling in the morning and hiking on a volocano top in the afternoon (bring food and drink as there is nothing on the top). A day in Lahania should also be on the agenda, and a stop at bubba gums for some good food and fun. We didn't do the road to Hanna, but as a write this review, wish I had.

The trip was expensive, long travel and took some planning. But for all the trips I've takin in my life - this ranks up there as one of the best and memorible. Aloha and Maholo.

  • This TripAdvisor Member:
    • Liked — Infinity pool and views.
    • Disliked — expensive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
airtumbleweed's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $398 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“liked the hotel, hated the housekeeping”

Wailea Beach Marriott Resort & Spa

2 of 5 stars
Toronto, Ontario
Apr 14, 2008
3/3 found this review helpful

We stayed at the Wailea Marriott for a week while on our honeymoon in April of 2008. The location of the hotel was spectacular and close to the shops at Wailea. From our hotel room, we could see whales breaching on a very regular basis. Fantastic view for sunset's each evening. Very quiet and peaceful. There is a 3 mile walk you can do which runs along the shoreline passing a slew of other hotels, this was great exercise!

If you have young kids (under 10) they will love the waterpark area. It has a waterslide, a mock beach, sprinklers in the shape of palm trees, etc. The adult pool is also very peaceful. You can rent cabana's for $100.00 per day (personally, I think it is a waste of money... you are there for the sun right!).

Although the location was beautiful, and the rooms were a nice size, I was not overly thrilled with the staff. Very few people said hello and they did not seem to go out of their way to make you feel welcome (with the exception of the valet staff). When we checked in, we mentioned that were on our honeymoon. Nothing was ever said or done. My husband is a preferred customer with Marriott, so I was pretty surprised by this lack of response.

I also was very disappointed in the housekeeping. I had accidently spilled baby powder on the floor of out hotel room when we first arrived (no carpet in the rooms - all tiled flooring) , it wasn't cleaned up for 3 days. Our floors were never washed and the sweeping was not very thorough (i.e. missed corners and under the tables). There were also a few days when our bathtub was not cleaned or the bathroom counters were not wiped. Now, I am sure of this... because it couldn't be missed, I don't know how housekeeping did! I didn't complain to the hotel, as my husband didn't think it was a huge deal (his response.. it is a chain, what do you expect) and given that it was our honeymoon, I didn't want to deal with the headache of complaining. We had left a substancial tip the second day, hoping that things would improve; however, it didn't. I think my experience was unique, as other's at the pool said their housekeeping was great.

The Marriott has also recently put in the memory foam beds...if you have a bad back, I don't recommend staying there. I don't mind a soft bed; however, I found it too soft...feels like you are sinking. I woke up everytime I went to roll over. After a few days you get used to it. I noticed a few other people around the pool complaining about the beds too.

We had breakfast at the hotel only twice, as we have left early for our daily adventures. The food was quite good and not overly pricey. We had dinner a few nights at the Shops of Wailea (Tommy Bahama and Ruth Chris Steakhouse - were our top picks). We also had dinner one night at Roy's Restaurant (just a short 10 minute drive into Kihei) - this was very good.

Hillo Hattie was a great spot to shop for souveniers, that was until we went to Lahaina (much better selection for the hawaiian shirts, etc).

If you are looking at snorkling adventures, I would highly recommend Trilogy (by far the best company out there). Old Lahania Luau was also fabulous (far better than the one done by the Marriott), I would highly recommend this luau, but book as soon as possible as the best seats go quickly. Maui Downhill was great for biking down Halelaukala (it isn't a 61 kms bike ride downhill, you only ride down about 30 kms - no pedaling required)...smooth ride. Dress warmly, it was really cold on the top of the crater at 5:00 a.m. (I am not kidding...it was zero celsius).

If you are going to Hana, eat at Charley's for breakfast...it is on the road to Hana in Paia (interesting fact... it is owned by Willie Nelson, who is a regular visitor). Go to the bathroom before you go (unless you are okay with outhouses or road side pitstops. Not much eating selections in Hana. Buy the CD about the road to Hana (driving tour) well worth the $20.00. We also stopped by the Garden of Eden at mile marker 10. It was really interesting seeing all the different types of plants, trees, flowers, etc. Great spot for a picnic lunch.

  • This TripAdvisor Member:
    • Liked — beautiful view
    • Disliked — housekeeping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runes4lisa's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 35-49
Member since: April 13, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $398 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“We returned again a year later”

Wailea Beach Marriott Resort & Spa

Apr 7, 2008
1/1 found this review helpful

We actually had booked a condo in Kihei, and upon arriving were really unhappy. The condo had a smell in the closet that was so strong we couldn't stand it. That and the pictures on the internet were a bit deceiving. So.... I got on priceline to try to get into the Marriot and got a great deal!! We were so happy to return. It is one of the nicest areas to stay. The beachwalk is fantastic. The pools have been redone and they now have an all adult endless pool that looks right out on the ocean. Great for whale watching and relaxing!! I would go back in a heart beat and hope we will be lucky enough to be able to do so.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laroo906's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: June 12, 2003
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $398 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful Hotel- Great Staff”

Wailea Beach Marriott Resort & Spa

5 of 5 stars
New Jersey
Apr 3, 2008
2/2 found this review helpful

Used Marriott Reward for a 10 night stay. We had always stayed in Kaanapali previously but that property is completly timeshare now. The Wailea property is as nice as the Kaanapali property.
Just yesterday, I booked a 12 day trip for next year.
We only ate Breakfast and lunch in the hotel. Breakfast was the normal Marriott Buffet and occasional lunch was light foods around the pool.
Being adjacent to the Shops at Wailea gives many options for food. Also went to the Four Seasons for dinner twice.
The only drawback at the hotel is they need a Coffee shop in the am. A Starbucks would be perfect.
After waiting about 2-3 hours for our room, the front desk offered another option. I sent my wife to check it out, she's the room critic. She came back and said it was OK. We were given a suite. A standard bedroom and a living room with dining facilities a huge plasma TV, etc. My wife is now in charge of room selection.

  • This TripAdvisor Member:
    • Liked — Hotel Layout & Room
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HowleyB's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: April 03, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $398 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“We got a Great Deal!”

Wailea Beach Marriott Resort & Spa

5 of 5 stars
Oahu, Hawaii
Apr 3, 2008
0/1 found this review helpful

I will tell you a secret about Marriott. They offer a government rate that normally does not require you to be travelling on orders. We are currently stationed in Pearl Harbor, and wanted to go check out another island. I went to the Marriott website (we are huge Marriott fans). We were able to get a rate of $159/night. So always check that government rate, it saved us over $200/night. Of course there was tax and that evil resort fee, but every hotel in Hawaii has that resort fee. Our biggest financial complaint was the $12.95 for the high speed internet. But at least we weren't spending $400+ night on the hotel! :-)

Anyway, this hotel is gorgeous! Our room was large enough for the four of us (2 adults and 2 kids). We were upgraded to a partial ocean view and stayed on the ground floor of Hale 5. We could see the adult only Serenity pool and the ocean beyond from our lanai. But really, we weren't there to sit and enjoy the view. We much preferred walking the 20 steps out to the kids pool with the water playground and two water slides (and the ocean view from there). The floor is a cold tile, but I didn't have to worry about water and/or spills on the floor, and the hotel provides slippers for you if your feet get that cold. :-) Each room has a mini fridge, so we stopped at Wal-Mart and got some milk and cereal as it was easier to feed the 4 of us that way instead of waiting for everyone to get up and get out the door for breakfast. The strangest thing I found was that there was no iron or ironing board in the room.

Yes, the hotel is not beachfront, it sits on a rocky portion of the ocean but the beach is a very easy and short walk. I don't think the walk was any farther than the beach front location of the Marriott Surf Club in Aruba and the walkway along the water is very nice.

The on-site restaurant was very good and it was also nice to be able to walk to other nearby restaurants and have a cocktail with dinner and not worry about driving home. We really enjoyed our stay. The staff was wonderfully helpful and friendly. We were all sad to leave!

  • This TripAdvisor Member:
    • Liked — A 5 Star Family Friendly Resort
    • Disliked — Pricing... but it's Hawaii, what do you expect? :-)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fourschultzes's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 24, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $398 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Wailea Beach Marriott Resort & Spa

( 30-34 of 282 )
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Wailea Beach Marriott Resort & Spa Address

3700 Wailea Alanui Drive, Wailea, Maui, HI 96753