Just returned from a 10 night stay at the Maui Marriott
(April 15-25). From the time we check-in to the time we checked out, everyone from the front office staff, pool staff, and housekeeping staff were extremely nice. As a side note, we also stayed at this property in December 2007 for four nights and enjoyed it very much, hence, our return trip.
We were placed on the fifth floor overlooking the lobby with a partial ocean view - absoulutely gorgeous. As some people have noted, the rooms have been renovated recently. There was plenty of storage room to unpack your clothes, as well as, a refrigerator to hold snacks and drinks. While some people found the beds comfortable, I am not one to like soft beds, hence, not the excellent rating (my only complaint). They do have a pull-out sofa in each room and I was tempted to use it, but did not. Maid service was excellent each day of our stay . In addition, they do have washers and dryers to do laundry.
When we were at the Marriott in December, the infinity pool was still being constructed. Now, that it is is completed, all I can say is that it is beautiful. Being our first day at the pool, we decided to rent a cabana ($50.00/day) which includes water and magazines. Yes, I felt it was a little on the expensive side, but we didn't want to be burnt toast on our first day. They do have umbrellas at the older pool, but since the infinity pool is for adults only, we wanted the piece and quiet - not that we don't love children (we have four). Pool service was excellent - thanks to Teri for her cheerfulness and always being there when we needed that drink with the umbrella (LOL). There are a total of 4 pools and a kid's pool at the Marriott. On our last day, Friday, April 25th we sat by the infinity pool and were pleased to see that they were in the process of putting permanent umbrellas around the lounge chairs.
As noted, the Marriott is an older property. It used to be the Outrigger Hotel and before that the Intercontinental. It is a "Work in Progress." They continue improving the property. The rooms are very nice, the open air lobby is inviting, and the pool area, especially the infinity pool, is very relaxing. During our stay, there was always some type of improvement being made, whether that be replacing the tile on the grand staircase, the light bulbs in the lobby, or working on the landscaping (it was not intrusive). The property has a lot of potential, and it was our feeling that the Marriott is trying to reach their full potential in this hotel. Just like anything, it takes time, but I have no doubt that they will achieve their goal.
Though the hotel is not situated directly on a beach, but on a rocky point, there are beaches on both sides of the hotel within easy walking distance (just a few minutes). We did venture down to the rocks a few times and enjoyed watching the sea turtles bob their heads in and out of the water.
As far as the restaurants are concerned, we did not try them. They have a restaurant off the main lobby for breakfast, lunch, and dinner. Also, there is a pool side bar restaurant that is open from 10:30am to sunset. We had hoped this bar would be open later for watching basketball playoff games - perhaps in the summer they extend their hours? It would be nice if they had a coffee shop (think Starbucks) in the hotel, but there is one next door at the Wailea Shops.
All in all, I have to say that we enjoyed our stay at the Marriott very much and would recommend it if you are looking for piece and quiet.






Value
Value
Cleanliness


