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Best Western Inn of Santa Fe: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 28 Reviews
5.0 of 5 stars
2
4.0 of 5 stars
5
3.0 of 5 stars
4
2.0 of 5 stars
6
1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#56 of 60 hotels in Santa Fe
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  • Hotel class: 3 of 5
  • Rooms: 97
  • Address: 3650 Cerrillos Road Santa Fe, NM 87507
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Conventional Hotel situated 4 miles off I-25 (exit 278), convenient to museums, Santa Fe Downs Racetrack & all local attractions. This description is based on information provided by the hotel.
Free High-Speed Internet Free Parking Pets Allowed Swimming Pool
Check Rates: $67 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Best Western Inn of Santa Fe

( 9-13 of 28 )
“Disgusting bathroom”

Best Western Inn of Santa Fe

Dec 29, 2007

Ran out of hot water for showers/baths by 8:00 am. "Jacuzzi suite" #201 is fine except for the bathroom. Has a Jacuzzi that is so stained and chipped it is repulsive. Towel bar to hold bath towels is broken. Bathtub grout moldy. Bath trim at foot of jacuzzi is falling off revealing filth and mold. I complained to front desk but nothing happened.

Check your bathroom before you select a room!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familyfun037's Summary
Date of Stay: December 2007
Member since: December 29, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $67 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Terrible, awful, disgusting hotel”

Best Western Inn of Santa Fe

Aug 21, 2007
3/3 found this review helpful

To say this place is a dump is to be kind. The lobby door came off the hinges when we walked in - the room was filthy - there was a hole next to the fridge that looked like it had been made by rats. The balcony was gross - old food and cigarette butts in the corner, carpeting that looked like it had been there for 20 years and never touched. Sheets were disgusting. Lingerie was missing after the maid had been in - when I complained at the front desk they said they would keep an eye out for it.

If you have a choice between staying here and sleeping in your rental car, you would be better off choosing the car. Whoever runs this hotel should be ashamed.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Runaway33's Summary
Date of Stay: August 2007
Member since: April 05, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $67 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Filthy, dirty, disgusting hotel”

Best Western Inn of Santa Fe

Aug 19, 2007
1/1 found this review helpful

The hotel is disgusting - it is filthy. My trash cans at home are cleaner than the rooms in this hotel. Best Western should be ashamed to have its name associated with this hotel.

I know this hotel is inexpensive so I can live with some disrepair - but there is no excuse for such filth.

You would be better off sleeping under a bridge than staying at this place.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Runaway42's Summary
Date of Stay: August 2007
Member since: August 19, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $67 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Best Western Inn Santa Fe”

Best Western Inn of Santa Fe

Aug 13, 2007
0/1 found this review helpful

If you don't mind a remote location on a busy road and staying in a hotel that is in real need of renovation, Best Western Inn of Santa Fe is for you.

Check-in/front desk personnel: helpful, courteous, and friendly

Room: Sub-par. Lumpy bed, awful pillows, dirty carpet, out-of-date bathroom, loud AC

Location: A bit scarey

Breakfast: Think stale danish from a wholesale club, watered down coffee, Fruit Loops cereal

Price: Reasonable ($65 for a double)

Would I stay here again? Only if nothing else were available.

  • This TripAdvisor Member:
    • Liked — Price was reasonable
    • Disliked — Out-of-date rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluetoGo's Summary
Date of Stay: June 2007
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: August 13, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $67 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“You Get What You Pay For -- Cheap”

Best Western Inn of Santa Fe

3 of 5 stars
sdavidmiller
Jun 22, 2007
1/1 found this review helpful

Four college guys and I recently visited Santa Fe, staying only one night. We were on a very limited budget, so the entire trip consisted only of $75 and under Best Westerns, with a AAA discount.

With that in mind, the quality of this motel was no surprise: the room was small, but big enough for the "four" of us (it would be unfair to consider the fifth sleeping on the floor, for whom the motel certainly would have accommodated a larger room or cot had we been willing to pay for it).

The AC, however, did not do much, and we were very hot in the mid-June Santa Fe weather.

Although had requested (and supposedly received) a non-smoking room, the smell of cigarette smoke was very prevalent for the duration of our stay. The room did have a non-smoking sign on the door, so this is clearly the fault of a neglectful tenant. However, it's hard to imagine a thorough cleaning had been done.

The indoor pool and spa were a nice touch, though they were hardly luxurious.

The continental breakfast consisted only of sweets, which I had no problem with, but I'm sure many tenants did.

The service was friendly, but sparse.

Overall, it wasn't a bad stay given the price, but a few things could have been better.

  • This TripAdvisor Member:
    • Liked — Cheap Prices
    • Disliked — Non-smoking room smelled heavily of cigarette smoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sdavidmiller's Summary
Date of Stay: June 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 18-24
Member since: June 22, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $67 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Best Western Inn of Santa Fe

( 9-13 of 28 )
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Best Western Inn of Santa Fe Also Known As

Address: 3650 Cerrillos Road, Santa Fe, NM 87507