On arrival at this hotel after a long journey there was not much of a friendly welcome, no welcome drink, flannel or even a smile, one member of staff dealing with about 20 people and really, really slow booking you into your room (after a long journey this is the last thing you want but not really the fault of the one member of staff left to deal with this).
Room clean, quite adequate, which is a bonus because brochures and websites don’t always show an accurate portrayal. Mini bar was only filled on arrival with bottled water after that it wasn’t filled again.
Having stayed at this hotel for a week with friends, at the end of May 2008 I can only say that if you think you are getting four star accommodation think again, at a push and I mean a big push it is probably three stars. The reason for this is, the food is very very poor, meatballs and flatbread every single lunch and dinner and this is not an exaggeration, the smell of them by the end of seven days made me want to vomit. Okay there was other items on the menu but the food was extremely poor, not very well presented and say for instance if there was a stew on there was hardly any meat in it and you had to be quick to grab any as they seemed to run out, and don’t think I am one of the fish and chip brigade I will eat anything up to a point. The restaurant was untidy, the tables still had crumbs on at breakfast from the night before, disgusting, in that heat and anyway who wants to sit in someone else's mess (not me), there seemed to be a need at every mealtime to ask for cutlery and no waiter service you had to fetch your own drinks at all times in this hotel. In addition, beware if you think you are getting bottled water from the dispensers dotted around the hotel, we witnessed the waiters filling them up from the taps behind the bar at the pool.
The bar at the pool, while most of the waiters were really friendly the odd one or two would not serve you a cocktail at a certain time but others would, but that is only a small gripe. You are served all your drinks at this bar in plastic cups which is fair enough as it is near the pool but the cups you are served with are the really cheap ones which don’t sit right on a table (if you go to this hotel you will see what I mean).
On the first day, we decided to sunbathe by the larger pool. IMPOSSIBLE. The constant noise from the entertainment drove us mad; now don’t get me wrong I don’t mind music but THAT LOUD. TONE IT DOWN. However, we did manage to escape to the kiddie’s pool where it was a much more enjoyable experience even with kids screaming and there is always the beach.
Overall I would say that the hotel is in a nice area but only a three star, not a lot of Brit's which for some is a plus point, loud music, poor food, and infantile entertainment. Pay the extra and book five star believe me its worth it.
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