The hotel front desk staff need immediate education in HOSPITALITY. First, visibility and a friendly greeting would be a great start. Both upon checkin and checkout the next morning, the staff hid in...more
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The hotel front desk staff need immediate education in HOSPITALITY. First, visibility and a friendly greeting would be a great start. Both upon checkin and checkout the next morning, the staff hid in...more
Checked in and found elevator out of service. Was assigned rm. on second floor. My husband has a disability. Normally 2nd floor would have been no problem so we had not asked about 1st floor when...more
Drive-by stay. Clean rooms. Very helpful night staff. Cost ~$70. Breakfast drab but acceptable for the price. more
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