Traveler review guidelines

Members should take all the reviews posted here as individual, and highly subjective, opinions. The opinions expressed are those of TripAdvisor members and not of TripAdvisor LLC. We do not endorse any of the opinions expressed by reviewers nor the management responses, nor are we affiliated with any establishment listed or reviewed on this web site. TripAdvisor reserves the right to remove a review or management response for any reason.

All traveler reviews must follow TripAdvisor's guidelines. We will not publish a review unless it is:

Family-friendly
No profanity, threats, prejudiced comments, hate speech or other non-family-friendly content. No graphic reports of violent criminal activity or participation in drug-related activity. Reports of deaths will be considered on an individual basis.

Unique and independent
We allow one review per person on any given subject. No repeated reviews of the same subject by the same reviewer, no questions for other reviewers or comments about other reviews, reviewers or management responses.
Note: If you'd like to update a review, please contact us; we'll remove your previous review and let you know when you can submit a new one.

Original
No quoted material from other sources, no material published elsewhere, including other travel review sites.

Individual from a traveler's perspective
Reviews must be based on a first-hand experience. No reviews written by ownership or management posing as guests. No reviews written by current or past employees, or anyone otherwise associated or related to employees of an establishment listed on our site. No second-hand stories from others. No hearsay including rumors, quotations from other sources or the reported opinions/experience of others -- just individual travelers' opinions and/or customer service related experiences. (Note: Hearsay is defined as unverified information heard or received from another.)

We do not allow reviews to be written based on an owner's incentive. Offering discounts (on current or future stays), room upgrades or any other kind of special treatment in exchange for a review is expressly not allowed. Any property found to be offering incentives in exchange for reviews will be dealt with accordingly.

Relevant to other travelers
No personally insulting language or descriptions, no smear campaigns and no content that is irrelevant and unhelpful to tourists. No reviews about a trip that happened more than five years ago. We are not a forum for general political, ethical or religious opinions. We will not post questions or comments directed to property representatives or questions/comments directed to, or about, TripAdvisor staff or other TripAdvisor members.

Submitted for an appropriate property
Review must be for a location or property that meets our listing criteria. At this time, TripAdvisor does not list certain types of properties including, but not limited to, private vacation rentals, some tour companies and travel agencies. For more information on TripAdvisor listings, please read our listing requirements.

Non-commercial
No commercial e-mail addresses or contact information. No promotional material of any kind. We reserve the right to reject any URL for any reason.

Written by a TripAdvisor member over the age of 13

Written with standard e-mail etiquette
No ALL CAPS, HTML tags, excessive typographic symbols or slang. Please note that most text and paragraph formatting, including lists, will not appear in traveler reviews.

Submitted using a valid e-mail address
No fake e-mail addresses, please. We may need to contact you if there is a problem with your review. TripAdvisor values your privacy -- please read our privacy policy.

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